Webhelp Spain
Webhelp Spain

BI Engineer (Spanish-speaking) - On-site

Webhelp Spain

Valid through 2024-04-29

Job description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a Spanish-speaking BI Engineer- (On-site) to join our team.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

What you will do in this role

As a BI Engineer on our team, you will:

- Participate in solution design discussions, contributing recommendations

- Follow solution design documentation and determine how they will approach development of proposed solutions

- Develop datasets to support Business Intelligence dashboards, and reports

- Ensure all development adheres to the team's development framework

- Implement solutions

- Monitor production solutions ensuring production issues are quickly identified and analysed

- Identify and correct production errors related to overall team responsibilities

- Communicate effectively with Business Intelligence stakeholders in relation to Business Intelligence outages and data governance issues

- Understand potential drivers behind data quality issues and investigate and/or leverage appropriate resources to resolve even complex issues that occur

- Contribute to the production of documentation that supports end user knowledge of Business Intelligence & Insights solutions delivered

Concentrix + Webhelp is a great match if you:

- Are proficient or bilingual in Spanish

- Have at least a 2 years' experience working on Business Intelligence development or related formal educational experience

- Have proven track record in writing SQL queries

- Can interpret database schema's to support query development

- Ideally must have experience of automation using languages such as .Net, c#, python, etc.

- Have experience with working with stakeholders on Business Intelligence requests would be an advantage

- Have strong attention to detail, sense of urgency and are self-starter

- Can prioritize and meet timelines on deliverables

- Are roficient in Microsoft Office including strong Excel skills

- Have strong communication skills, both written and verbal

It will be a plus if you have:

- Experience of working in a contact centre environment for at least 2 years

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week contract: Monday to Friday from 09:00 to 18:00

- Salary 32 000 euros gross/year + up to 3000 euros gross/year in bonus

- Central location in Barcelona

- Bring-a-friend (referral) bonus opportunities

- Full paid training on the company and the project you'll be working on

- Career development programs, specialized courses, and language classes 

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.