Webhelp Spain
Webhelp Spain

Account Manager (German - speaking) - On site - Hospitality Industry

Webhelp Spain

German & English
Valid through 2024-01-22

Job description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for German-speaking Account Manager (On-site) to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits:

- Full time 39 hours/week contract: Monday to Thursday 9:00 to 17:30, Friday 09:00 to 16:30

- Salary 19 000 euros gross/year + up to 4 000 euros gross/year in bonus

- Great office location in Malaga

- Friends hunting (referral) bonus

- Full paid training about the company and the project you will be working on

- Career development program and specialized courses

What you'll experience with us

As an Account Manager in our team, you will:

- Use CRM to contact, qualify accounts and generate opportunities

- Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)

- Follow up on accounts and ensure regular communication is maintained

- Participate in sales activities (call storms, industry focus, hotel focus etc.)

- Provide chain wide discounts based on client requirements and follow up on usage by client

- Offer alternative solutions upon no availability of hotels

- Assist with business travel queries as well as individual queries when required

- Work on external lists when required on other platforms as provided

We'll be a great match if you:

- Are native or proficient in German and English

- Have great organization and communication skills

- Have a positive work attitude

- Experience in using office programs (Word, Excel, Outlook, PowerPoint)

- Sales background

It would be a plus if you have:

- Hospitality background

- Experience in using CRMs 

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.