Webhelp Spain
Webhelp Spain

Account Manager (German-speaking) - On-site

Webhelp Spain

German & English
Valid through 2024-05-04

Job description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a German-speaking Account Manager (On-site) to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

What you will do in this role

As an Account Manager on our team, you will:

- Have full managerial responsibility of a portfolio of German SME clients with clear focus on portfolio growth and long-term account retention strategy

- Identify client needs with products and services and sell appropriate value components to create greater customer engagement

- Proactively manage an effective pipeline, identifying and prioritizing opportunities to achieve and exceed profitable growth targets

- Consistently seek out new sources for expansion opportunities e.g. self-generated, client referrals, subsidiaries or sister companies

- Ensuring premium value is delivered aligned with client’s goals, delivering a positive customer experience and achieves customer advocacy

Concentrix + Webhelp is a great match if you:

- Are proficient or bilingual in German plus advances English

- Have a background working for/in the German Market

- Are self-driven and results oriented with a positive outlook and a clear focus on achieving and exceeding targets and goals

- Have a challenger mindset with the ability to think creatively to identify new business opportunities

- Are a natural forward planner who is highly organized and has the ability to manage multiple customers at different stages of the sales process

- Can work independently whilst also collaborating with team members to maximize individual and company performance

- Have exceptional communication skills, ability to speak confidently with senior executives, capacity to influence decision-makers

- Can quickly gain an in-depth understanding of each client’s needs to drive results and identify new business opportunities

- Have strong negotiation skills and consultative sales skills

It will be a plus if you have:

- Previous experience in a sales role

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time 39 hours/week temporary contract: Monday to Friday from 08:00 to 17:00

- Salary 18 460 euros gross/year + up to 6000 euros gross/year in bonus

- Central location in Malaga

- Bring-a-friend (referral) bonus opportunities

- Full paid training on the company and the project you'll be working on

- Career development programs, specialized courses, and language classes 

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.