Introducing Foundever™

Sitel Group®, one of the largest global providers of customer experience (CX) products and solutions, announced on the 1st of March 2023 its official transition to Foundever™. Since acquiring Sykes Enterprises, Inc. (SYKES) in 2021, the group has solidified its place as one of the top three CX providers in the world. The rebrand to Foundever reflects the company’s commitment to innovation, dynamism and best-in-class CX delivery.

Combining global strength with an agile, award-winning entrepreneurial spirit enables Foundever to have the scalability and digital know-how to support the world’s leading brands as they develop best-in-class CX strategies for their clients.

We are Foundever™

We’re one of the largest customer experience companies in the world. Foundever™ combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture. At Foundever™, we like to make things simple. Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.

Customer service jobs with the brands you love

As a global leader in customer experience (CX), we make a difference for customers 9 million times each day. Together, we are proud to be the team behind the best experiences for +750 of the world’s leading, most innovative brands. Driven by our values, empowered by an award-winning culture and connected across 45 countries, our people are at the heart of our success.

Create your best moments

At Foundever™, we believe that every action you take, no matter how small, can have a significant impact. These actions may seem insignificant at the time, but they define our own experiences. Enjoy the small moments and celebrate the big wins. More importantly, make them happen, whether it's a friendly conversation or taking that big leap. No matter how long you're with us, we hope you will feel the lasting impacts of those positive moments throughout your career.

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