Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you on the lookout for a position that allows you to delve deeper into the optics sector? Do you have a passion for assisting individual customers with their optical needs? If you thrive in a dynamic, customer-centric environment and possess excellent communication skills, we have an exciting opportunity for you in Valencia, Spain!

Your responsibilities and impact as a Customer Specialist will be:
Support B2C customers mainly over e mail and chat, but also phone
Constantly brainstorm with your colleagues to improve the Customer Experience
Troubleshooting, innovation, and change management are part of the daily business
Control and handle payment inquiries from sellers and buyers through various client platforms
Responsible for Trustpilot reviews improving overall company NPS through excellent service
Flagging and escalation of customer queries and coming up with suitable solutions
Mapping and improving business processes to enhance customer journey and satisfaction
 
  Skills, qualifications, and interests you need to succeed in this role:
Proficiency in the German language at a native speaking level and a C1 level in the English language
Diploma with background in IT/finance/economy is a plus
Competency in using computers
Excellent communication skills
You are proactive and solution-oriented
You are interested in working in an ambitious team
 
  What's in it for you?
Yearly gross salary of €18.000
Free Spanish classes
Great Friday evening drinks
Fitness bootcamps to stay fit and active
Mindfulness classes
Improve your professional skills: communication, innovation, and implementation of new technology
Free lunch and breakfast at the office
An international, close working environment with 24 nationalities
 
Your Future Company:
Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.


Are you on the lookout for a position that allows you to delve deeper into the optics sector? Do you have a passion for assisting individual customers with their optical needs? If you thrive in a dynamic, customer-centric environment and possess excellent communication skills, we have an exciting opportunity for you in Valencia, Spain! Your responsibilities and impact as a Customer Specialist will be:<ul><li>Support B2C customers mainly over e mail and chat, but also phone</li><li>Constantly brainstorm with your colleagues to improve the Customer Experience</li><li>Troubleshooting, innovation, and change management are part of the daily business</li><li>Control and handle payment inquiries from sellers and buyers through various client platforms</li><li>Responsible for Trustpilot reviews improving overall company NPS through excellent service</li><li>Flagging and escalation of customer queries and coming up with suitable solutions</li><li>Mapping and improving business processes to enhance customer journey and satisfaction</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>Proficiency in the German language at a native speaking level and a C1 level in the English language</li><li>Diploma with background in IT/finance/economy is a plus</li><li>Competency in using computers</li><li>Excellent communication skills</li><li>You are proactive and solution-oriented</li><li>You are interested in working in an ambitious team</li></ul> What's in it for you?<ul><li>Yearly gross salary of €18.000</li><li>Free Spanish classes</li><li>Great Friday evening drinks</li><li>Fitness bootcamps to stay fit and active</li><li>Mindfulness classes</li><li>Improve your professional skills: communication, innovation, and implementation of new technology</li><li>Free lunch and breakfast at the office</li><li>An international, close working environment with 24 nationalities</li></ul> Your Future Company:Based in Valencia, a refreshing start up environment is awaiting you to push your professional career. This Contact center is not outsourcing Customer Service Departments, but more co-scaling Start ups and support. You will benefit from its great atmosphere and chances to grow.

Working in Valencia: Customer Service Optics Sector (German Speaker)

Are you passionate about social media, customer contact and have you always wanted to work in one of Europe's most beautiful cities?
Then you should definitely read on now! As part of a global community, you will work with a wide range of nationalities and backgrounds. 
You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally.

Your responsibilities and impact as a Social Media Customer Service will be:
In this role, you will be in charge of providing support and advice to the customer in regards to the brand’s tobacco products.
Your tasks are: 
Answering incoming queries from customers via phone, email and chat
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project

Skills, qualifications and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. 
A native level of German and at least a B1 level of English
Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required).

What’s in it for you?
Type of contract: yearly or 6 months contract, renewable
Working hours: full time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM)
Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month
Excluding accommodation: 1.300 – 1.400€ gross/month 
For international candidates:
Reimbursement of your initial flight expenses
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Private health insurance included from the first day of contract signature
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Real career opportunities in different career paths

Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

What should you expect from living in Lisbon?
A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment



Are you passionate about social media, customer contact and have you always wanted to work in one of Europe's most beautiful cities?Then you should definitely read on now! As part of a global community, you will work with a wide range of nationalities and backgrounds. You will work for a company who cares about its employees, full of opportunities to learn and grow professionally and personally.<h2>Your responsibilities and impact as a Social Media Customer Service will be:</h2>In this role, you will be in charge of providing support and advice to the customer in regards to the brand’s tobacco products.Your tasks are: <ul><li>Answering incoming queries from customers via phone, email and chat</li><li>Identifying issues and provide solutions</li><li>Ensuring high level of customer satisfaction</li><li>Recording data in the CRM system</li><li>Providing ad-hoc support</li><li>Being a team player and participate in the success of the team and project</li></ul><h2>Skills, qualifications and interests you need to succeed in this role:</h2>The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. <ul><li>A native level of German and at least a B1 level of English</li><li>Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit (required).</li></ul><h2>What’s in it for you?</h2><ul><li>Type of contract: yearly or 6 months contract, renewable</li><li>Working hours: full time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM)</li></ul><ol><li>Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month</li><li>Excluding accommodation: 1.300 – 1.400€ gross/month </li></ol><ul><li>For international candidates:</li><li>Reimbursement of your initial flight expenses</li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li>Private health insurance included from the first day of contract signature</li><li>Free Portuguese lessons, cooking classes, sports activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul><h2>Your Future Company:</h2>Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!<h2>What should you expect from living in Lisbon?</h2><ul><li>A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous café culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>

Social Media Customer Service for Philip Morris (German Speaker)

You want to be part of a multicultural team in a company which works alongside well-known brands?
You want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime!

Your responsibilities and impact as a Technical Support Advisor:
In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.
The main responsibilities involve:
Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)
Respond to incoming calls and emails from enterprise clients
Gather information from customers, ensure resolutions of queries
 Maintain client relationships through product support over the phone
Provide high-quality service
Record all required data elements in CRM to provide a good follow-up and qualitative support

Skill, qualifications and interests you need to succeed in this role:
You have the following language skills: native level of German + fluency in English
You preferably have a previous experience of min. 6 months in Technical Support
You have an interest in and willingness to learn and are tech savy
You have very good communication skills – both written and oral
You have the ability to operate in high pressure situations
You are a team player, enthusiastic and self-starter
You have analytic and problem-solving skills
You are Customer and Quality oriented
Valid Portuguese work permit or EU citizenship required

What’s in it for you?
Long-term opportunity
Working hours in rotative shifts depending of the project
A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)
Opportunity to be part of a challenging and fast paced environment
Possibility to collaborate with some of the biggest brands in the industry
A multicultural and international environment
Fully paid training, professional development and career evolution

Your Future Company
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.


You want to be part of a multicultural team in a company which works alongside well-known brands?You want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities&nbsp;and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the German&nbsp;market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:<ul><li>Manage effectively all incoming queries in a customer service environment in regards to technical issues (trouble-shooting)</li><li>Respond to incoming calls and emails from enterprise clients</li><li>Gather information from customers, ensure resolutions of queries</li><li>&nbsp;Maintain client relationships through product support over the phone</li><li>Provide high-quality service</li><li>Record all required data elements in CRM to provide a good follow-up and qualitative support</li></ul> Skill, qualifications and interests you need to succeed in this role:<ul><li>You have the following language skills: native level of German&nbsp;+ fluency in English</li><li>You preferably have a previous experience of min. 6 months in Technical Support</li><li>You have an interest in and willingness to learn and are tech savy</li><li>You have very good communication skills – both written and oral</li><li>You have the ability to operate in high pressure situations</li><li>You are a team player, enthusiastic and self-starter</li><li>You have analytic and problem-solving skills</li><li>You are Customer and Quality oriented</li><li>Valid Portuguese work permit or EU citizenship required</li></ul> What’s in it for you?<ul><li>Long-term opportunity</li><li>Working hours in rotative shifts depending of the project</li><li>A package in line with the market: 1100€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)</li><li>If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6&nbsp;months within the company + 6 months of accommodation in shared flat provided by the company (rental fee to pay)</li><li>Opportunity to be part of a challenging and fast paced environment</li><li>Possibility to collaborate with some of the biggest brands in the industry</li><li>A multicultural and international environment</li><li>Fully paid training, professional development and career evolution</li></ul> Your Future CompanyStarted up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Technical Support Advisor (German Speaker)

Do you like to scroll through social media and look at posts, videos and comments in your free time? Then this job could turn your hobby into a profession! 
You are eager to to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team!

Your responsibilities and impact as a Content Classification Expert will be: 
Reviewing content (videos, image, text, and audio) in accordance with policies
Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies
Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
Ensuring user and brand safety
Being able to provide services on a 24/7 shift rotation
Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.
Skills, qualifications and interests you need to succeed in this role:
A native level of German and a good level of English
Keeping up to date with Social Media trends
Being motivated and committed in your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Portugal for an international career and life experience
Having a valid Portuguese work permit (required)
What’s in it for you?
Type of contract: yearly or 6 months contract, renewable
Working hours: full time or part time options on rotating shifts (depending on the project)
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1.100€ gross/month (based on level of experience)
Excluding accommodation: 1.470 gross/month (based on level of experience)
For international candidates:
Reimbursement of your initial flight expenses 
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
 Private health insurance included from the first day of contract signature
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
What should you expect from living in Lisbon?
 A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life 
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


Do you like to scroll through social media and look at posts, videos and comments in your free time? Then this job could turn your hobby into a profession! You are eager to to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team!<h2>Your responsibilities and impact as a Content Classification Expert will be: </h2><ul><li>Reviewing content (videos, image, text, and audio) in accordance with policies</li><li>Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies</li><li>Responding to customer inquiries regarding Trust &amp; Safety actions, such as abuse reports and enforcement appeals</li><li>Ensuring user and brand safety</li><li>Being able to provide services on a 24/7 shift rotation</li><li>Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.</li></ul><h2>Skills, qualifications and interests you need to succeed in this role:</h2><ul><li>A native level of German and a good level of English</li><li>Keeping up to date with Social Media trends</li><li>Being motivated and committed in your work</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Portugal for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li></ul><h2>What’s in it for you?</h2><ul><li>Type of contract: yearly or 6 months contract, renewable</li><li>Working hours: full time or part time options on rotating shifts (depending on the project)</li><li>Salary conditions (*) – 2 options:</li></ul><ol><li>Including free accommodation (shared flat, all bills included): 1.100€ gross/month (based on level of experience)</li><li>Excluding accommodation: 1.470 gross/month (based on level of experience)</li></ol>For international candidates:<ul><li>Reimbursement of your initial flight expenses </li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li> Private health insurance included from the first day of contract signature</li><li>Free Portuguese lessons, cooking classes, sport activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul><h2>Your Future Company:</h2>Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!<h2>What should you expect from living in Lisbon?</h2><ul><li> A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous café culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life </li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul>Is this project not the best fit for you? Feel free to check our other opportunities <a href="https://www.bluselection.com/jobs/german/portugal?source=google.com" rel="noopener noreferrer" target="_blank">for German speakers in Portugal</a> or send us your CV to be considered for other projects or future opportunities.

Working in Valencia: Customer Service Optics Sector (German Speaker)

Blu Selection

Job description

Other open German speaking jobs

Social Media Customer Service for Philip Morris (German Speaker)

Technical Support Advisor (German Speaker)

Hybrid Content Classification Expert (German Speaker)