Speakit
Speakit

Turkish Speaking Customer Support - Banking project

Speakit

Full-Time
Portugal
Onsite
Turkish & English
Valid through 2024-02-16

Job description

Are you looking for your next career move to work in the tech area? This might be your opportunity to build an international career in sunny Lisbon!

Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Turkish and in English.

Responsibilities:

  • Support Bank Customers;
  • Provide clear information about products and services
  • Manage customer requests and clarify any doubts
  • Deliver a positive attitude towards the brand
  • Provide top-class interactions and customer service in rotating shifts.


Requirements:

  • Fluent level of written and verbal communication skills in Turkish
  • Good level of written and verbal communication skills in English (minimum B2)
  • Ideally previous experience in Customer Support positions within an online environment.
  • Experience working in a B2B environment, online advertising, or ad product experience
  • Strong communication, customer service, relationship management, troubleshooting and support skills
  • Any education or experience background related to banking would be a plus.


Benefits:

  • Excellent work opportunity in a dynamic leading multinational company
  • Competitive Salary
  • Stable work and career progression; Investment in training and personal development
  • Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
  • Free salad, fruit, soup, and bread available to all employees
  • Health Insurance since day one in the company
  • Opportunity of having free accommodation in one of the company's apartments as well as expenses included (water, electricity, Internet, cable TV, and cleaning services once per week)
  • Free company events and activities