We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


Are you looking for your next career move to work in the tech area? This might be your opportunity to build an international career in sunny Lisbon!
Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Turkish and in English.
Responsibilities:
Support Bank Customers;
Provide clear information about products and services
Manage customer requests and clarify any doubts
Deliver a positive attitude towards the brand
Provide top-class interactions and customer service in rotating shifts.

Requirements:
Fluent level of written and verbal communication skills in Turkish
Good level of written and verbal communication skills in English (minimum B2)
Ideally previous experience in Customer Support positions within an online environment.
Experience working in a B2B environment, online advertising, or ad product experience
Strong communication, customer service, relationship management, troubleshooting and support skills
Any education or experience background related to banking would be a plus.

Benefits:
Excellent work opportunity in a dynamic leading multinational company
Competitive Salary
Stable work and career progression; Investment in training and personal development
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
Free salad, fruit, soup, and bread available to all employees
Health Insurance since day one in the company
Opportunity of having free accommodation in one of the company's apartments as well as expenses included (water, electricity, Internet, cable TV, and cleaning services once per week)
Free company events and activities


Are you looking for your next career move to work in the tech area? This might be your opportunity to build an international career in sunny Lisbon!Together with your colleagues, you will be ensuring a competent and friendly customer service experience via phone, in Turkish and in English.Responsibilities:<ul><li>Support Bank Customers;</li><li>Provide clear information about products and services</li><li>Manage customer requests and clarify any doubts</li><li>Deliver a positive attitude towards the brand</li><li>Provide top-class interactions and customer service in rotating shifts.</li></ul> Requirements:<ul><li>Fluent level of written and verbal communication skills in Turkish</li><li>Good level of written and verbal communication skills in English (minimum B2)</li><li>Ideally previous experience in Customer Support positions within an online environment.</li><li>Experience working in a B2B environment, online advertising, or ad product experience</li><li>Strong communication, customer service, relationship management, troubleshooting and support skills</li><li>Any education or experience background related to banking would be a plus.</li></ul> Benefits:<ul><li>Excellent work opportunity in a dynamic leading multinational company</li><li>Competitive Salary</li><li>Stable work and career progression; Investment in training and personal development</li><li>Modern, centrally located buildings with canteen facilities and an excellent public transportation connection</li><li>Free salad, fruit, soup, and bread available to all employees</li><li>Health Insurance since day one in the company</li><li>Opportunity of having free accommodation in one of the company's apartments as well as expenses included (water, electricity, Internet, cable TV, and cleaning services once per week)</li><li>Free company events and activities</li></ul>

Turkish Speaking Customer Support - Banking project

We are looking for Turkish speakers to work with one of our reputable clients within the Tech sector! This opportunity would bring you the chance to learn about the best products in the market as well as develop your skills further.
This is a fully remote opportunity to work from home anywhere in Portugal (mainland).

Responsibilities

The Retail Back-Office Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.
Ensuring a swift and fast resolution for problems occurring during the lifetime of a web purchase is the focal goal of this role. From order induction to item delivery, and from handling flavor changes to RMA completion, the Retail Back-Office Team owns this process.
The Specialist will liaise with partners and provide direction for issue resolution to take the customer out of the loop for complex issues, achieving quick customer satisfaction. They will perform investigations that will lead to decisions impacting relations with customers and partners. Customer phone and email outreach are necessary to relay issue resolution, providing timely updates when investigating and when restoring the relationship.
Performing tasks in SAP at a high detail level for record-keeping is essential. SAP actions require utmost attention to detail and accurate adherence to KBase protocol.

Requirements:
Ability to work quickly and efficiently under deadline pressure.
Very good accuracy and attention to detail, understanding that small details can make the biggest difference
Proven ability to work and make decisions with minimal supervision.
Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
Working in a back-office environment with customer satisfaction in mind
Excellent written and verbal communication skills
Interest in self and team KPIs – focusing on what can be done instead of what cannot be.
Knowledge of SAP is an advantage; otherwise, we can help with that.
As this job is directly related to order volume, flexibility is required and will occasionally involve overtime work.
Extraordinary teammate, thriving in an environment where camaraderie matters.
C2 or native level of Turkish
B2 level of English
EU passport or valid work permit to work legally in Portugal

Benefits:
Excellent work opportunity in a dynamic leading multinational company
Competitive Salary
Stable work and career progression; Investment in training and personal development
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection
Free salad, fruit, soup and bread available to all employees
Health Insurance since day one in the company
Opportunity of having free accommodation in one of the company's apartment as well as expenses included (water, electricity, Internet, cable TV and cleaning services once per week)
Opportunity to work remote from anywhere in Portugal excluding the islands.
Free company events and activities


We are looking for Turkish speakers to work with one of our reputable clients within the Tech sector! This opportunity would bring you the chance to learn about the best products in the market as well as develop your skills further.This is a fully remote opportunity to work from home anywhere in Portugal (mainland).Responsibilities<ul><li>The Retail Back-Office Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of online orders placed by customers who expect the very best consumer electronics devices.</li><li>Ensuring a swift and fast resolution for problems occurring during the lifetime of a web purchase is the focal goal of this role. From order induction to item delivery, and from handling flavor changes to RMA completion, the Retail Back-Office Team owns this process.</li><li>The Specialist will liaise with partners and provide direction for issue resolution to take the customer out of the loop for complex issues, achieving quick customer satisfaction. They will perform investigations that will lead to decisions impacting relations with customers and partners. Customer phone and email outreach are necessary to relay issue resolution, providing timely updates when investigating and when restoring the relationship.</li><li>Performing tasks in SAP at a high detail level for record-keeping is essential. SAP actions require utmost attention to detail and accurate adherence to KBase protocol.</li></ul>Requirements:<ul><li>Ability to work quickly and efficiently under deadline pressure.</li><li>Very good accuracy and attention to detail, understanding that small details can make the biggest difference</li><li>Proven ability to work and make decisions with minimal supervision.</li><li>Proactively utilize strong problem-solving skills to deliver customer-focused solutions.</li><li>Working in a back-office environment with customer satisfaction in mind</li><li>Excellent written and verbal communication skills</li><li>Interest in self and team KPIs – focusing on what can be done instead of what cannot be.</li><li>Knowledge of SAP is an advantage; otherwise, we can help with that.</li><li>As this job is directly related to order volume, flexibility is required and will occasionally involve overtime work.</li><li>Extraordinary teammate, thriving in an environment where camaraderie matters.</li><li>C2 or native level of Turkish</li><li>B2 level of English</li><li>EU passport or valid work permit to work legally in Portugal</li></ul>Benefits:<ul><li>Excellent work opportunity in a dynamic leading multinational company</li><li>Competitive Salary</li><li>Stable work and career progression; Investment in training and personal development</li><li>Modern, centrally located buildings with canteen facilities and an excellent public transportation connection</li><li>Free salad, fruit, soup and bread available to all employees</li><li>Health Insurance since day one in the company</li><li>Opportunity of having free accommodation in one of the company's apartment as well as expenses included (water, electricity, Internet, cable TV and cleaning services once per week)</li><li>Opportunity to work remote from anywhere in Portugal excluding the islands.</li><li>Free company events and activities</li></ul>

Turkish Order Support Specialist - Lisbon

Welocalize is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join! 
 
As an Ads Quality Rater, you will review and grade internet advertisements to help shape how ads are delivered to the end users. In other words, you’ll tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.
 
You will review ads in both English and Turkish

This role is great for people who: 
 
Surf the internet daily 
Use major search engines frequently 
Know what people want based on a few keywords 
Enjoy researching topics online
Want a flexible and fun side job

Project Details  
 
Job Title: Ads Quality Rater
Pay Rate: Based on tasks (approximately $5 per hour)
Location: Remote/work from home - must be based in Turkey
Hours: Set your schedule based on the following – Minimum commitment is 5 hours per week. You can choose to work up to 20 hours per week.
Start Date: ASAP
Employment Type: Independent Contractor/Freelance/Self-Employed 
Project Duration: Long-term

Note: 
- Even though the position is WFH, you must reside in the country that is noted in this description. This will be automatically checked during the hiring process.

Recruitment Process
 
- There is no formal interview for this job! No phone calls, no waiting, and no wasting time wondering whether you got the job or not.
 
- Instead, you will be guided through a self-paced and automated recruitment process.
 
IMPORTANT NOTE: Welocalize uses numerous identity checks to ensure that everyone who makes the team is real, qualified, and ready to work. To avoid any misunderstandings, do not use IP masking programs (such as VPNs).

Experience & Requirements 
  
Fluency in Turkish
Strong understanding of English (written and spoken)  
Comfortable knowledge of modern popular culture 
Reliable computer system and internet connection  
Familiar with using online search engines 
Sign a standard Non-Disclosure Agreement and Service Level Agreement

Note that this job is according to project needs. Because of this, weekly hours can vary and flexibility with change is expected. You must legally be able to work with freelance projects in Turkey.

Why join our community of flexible workers?

Work Flexibly
With opportunities available globally, generate extra income from home and set your own schedule.

Support & Learning
No previous experience is required. Our AI team will provide a full learning program before you start. You just need to be in-country and a native speaker.

Get Paid Fairly
Get paid fairly for the work you complete. We value your expertise and in-market knowledge.

Forefront of AI
Through this work, you directly impact user experience and online content for people who share your language.


Welocalize is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join!&nbsp;&nbsp;As an Ads Quality Rater, you will review and grade internet advertisements to help shape how ads are delivered to the end users.&nbsp;In other words, you’ll tell the AI program how good or bad its advertisement suggestions are based on the user’s keywords.&nbsp;You will review ads in both English and Turkish This role is great for people who:&nbsp;&nbsp;<ul><li>Surf the internet daily&nbsp;</li><li>Use major search engines frequently&nbsp;</li><li>Know what people want based on a few keywords&nbsp;</li><li>Enjoy researching topics online</li><li>Want a flexible and fun side job</li></ul> Project Details&nbsp;&nbsp;&nbsp;Job Title: Ads Quality RaterPay Rate: Based on tasks (approximately&nbsp;$5 per hour)Location: Remote/work from home - must be based in TurkeyHours: Set your schedule based on the following – Minimum commitment is 5 hours per week. You can choose to work up to 20 hours per week.Start Date: ASAPEmployment Type: Independent Contractor/Freelance/Self-Employed&nbsp;Project Duration:&nbsp;Long-term Note: - Even though the position is WFH, you must reside in the country that is noted in this description. This will be automatically checked during the hiring process. Recruitment Process&nbsp;- There is no formal interview for this job! No phone calls, no waiting, and no wasting time wondering whether you got the job or not.&nbsp;- Instead, you will be guided through a self-paced and automated recruitment process.&nbsp;IMPORTANT NOTE: Welocalize uses numerous identity checks to ensure that everyone who makes the team is real, qualified, and ready to work. To avoid any misunderstandings, do not use IP masking programs (such as VPNs). Experience &amp; Requirements&nbsp;&nbsp;&nbsp;<ul><li>Fluency in Turkish</li><li>Strong understanding of English (written and spoken)&nbsp;&nbsp;</li><li>Comfortable knowledge of modern popular culture&nbsp;</li><li>Reliable computer system and internet connection&nbsp;&nbsp;</li><li>Familiar with using online search engines&nbsp;</li><li>Sign a standard Non-Disclosure Agreement and Service Level Agreement</li></ul> Note that this job is according to project needs. Because of this, weekly hours can vary and flexibility with change is expected. You must legally be able to work with freelance projects in Turkey. Why join our community of flexible workers? Work FlexiblyWith opportunities available globally, generate extra income from home and set your own schedule. Support &amp; LearningNo previous experience is required. Our AI team will provide a full learning program before you start. You just need to be in-country and a native speaker. Get Paid FairlyGet paid fairly for the work you complete. We value your expertise and in-market knowledge. Forefront of AIThrough this work, you directly impact user experience and online content for people who share your language.

Ads Quality Rater - Turkish (Turkey) 

Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world’s most recognizable companies and supporting their business.
Our client is one of the world’s leading companies in the field of Social Media and wants you to be part of its team.

Responsibilities:

Provide support to high-level clients to help them grow across multiple channels – chat, email and phone
Support and expand the self-serve advertising base for clients in the online and digital advertising domain
Provide pre and post-sales support for all self-service products
Provide product and tool support to enhance clients’ experience
Identify and solve problems technical bugs and ad delivery issues
Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions
Provide vital product insights and feedback from our customers to engineering.

Requirements:

Native-level written and verbal communication skills in Turkish
Good knowledge of English (B2 level) is required
Computer skills (basic skills mandatory, advanced skills like coding preferential)
Good analytic skills and logical thinking
Excellent communication skills: verbal, written, and listening skills
Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
Ability to multitask and work under pressure
Availability Monday to Sunday, including rotating weekends
EU citizenship or work permit for Portugal.

Benefits:
Possibility of cooperation with leaders in various industries
Stable work and career progression
Investment in training and personal development
Health Insurance since day one in the company; Possibility to live in one of our apartments
Initial flight expenses refund
Annually complementary return flight to your home country (within Europe)
Free Portuguese language courses, sports activities and organized events
Monthly and Quarterly Bonus


Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world’s most recognizable companies and supporting their business.Our client is one of the world’s leading companies in the field of Social Media and wants you to be part of its team.Responsibilities:<ul><li>Provide support to high-level clients to help them grow across multiple channels – chat, email and phone</li><li>Support and expand the self-serve advertising base for clients in the online and digital advertising domain</li><li>Provide pre and post-sales support for all self-service products</li><li>Provide product and tool support to enhance clients’ experience</li><li>Identify and solve problems technical bugs and ad delivery issues</li><li>Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions</li><li>Provide vital product insights and feedback from our customers to engineering.</li></ul>Requirements:<ul><li>Native-level written and verbal communication skills in Turkish</li><li>Good knowledge of English (B2 level) is required</li><li>Computer skills (basic skills mandatory, advanced skills like coding preferential)</li><li>Good analytic skills and logical thinking</li><li>Excellent communication skills: verbal, written, and listening skills</li><li>Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform</li><li>Ability to multitask and work under pressure</li><li>Availability Monday to Sunday, including rotating weekends</li><li>EU citizenship or work permit for Portugal.</li></ul>Benefits:<ul><li>Possibility of cooperation with leaders in various industries</li><li>Stable work and career progression</li><li>Investment in training and personal development</li><li>Health Insurance since day one in the company; Possibility to live in one of our apartments</li><li>Initial flight expenses refund</li><li>Annually complementary return flight to your home country (within Europe)</li><li>Free Portuguese language courses, sports activities and organized events</li><li>Monthly and Quarterly Bonus</li></ul>

Turkish Speaking Customer Support - Banking project

Speakit

Job description

Other open Turkish speaking jobs

Turkish Order Support Specialist - Lisbon

Ads Quality Rater - Turkish (Turkey)

Turkish Speaker Customer Delight Representative for Social Media