Swedish-speaking Customer Service Agent for Fashion Brand in Greece

Join our client’s Nordic Clothing Brand Customer Experts team in Greece. This role is offered on work-from-home basis from Athens or Thessaloniki.

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore?

If you are fluent in Swedish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with our client’s Online Fashion Brand support team.

What you will do:

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Greece!

What you will bring:

• Fluency in Swedish
• Very good use of English – both in written and spoken language
• Work experience in the field of retail is welcome
• Familiarity with e-commerce will be considered an asset
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Computer knowledge/tech savviness
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience offered

What our client offers:

• Complete relocation support (flight ticket to Athens or Thessaloniki & 2 weeks of accommodation)
• Competitive monthly salary + 2 extra salaries per year
• A generous bonus scheme
• Fully remunerated training by certified instructors
• Health care benefits and numerous other discounts
• Consistent support for anything you may need along the way
• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• Professional growth & development opportunities within a multicultural, safe and fun workplace
• Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.