Teleperformance Greece
Teleperformance Greece

Swedish Speaking Telia specialists in Crete!

Teleperformance Greece

Swedish & English
Valid through 2023-12-31

Job description

🚀 Join Our Nordic Telia Customer Support Team in Crete! 🌴

Ever dreamt of having an office with breathtaking beaches just a breath away? How about working under year-long sunshine while savoring the mouthwatering delights of Greek cuisine? Dive headfirst into the Mediterranean adventure and become a vital part of our thriving Nordic Telia Customer Support team in one of the most sought-after destinations globally – Chania, Crete!

If you're fluent in Swedish and thrive on the latest tech buzz in the communications industry, here's your golden ticket to an extraordinary career journey. Seize the opportunity to work with Telia, the hub of Northern Europe's digital ecosystem, and join a community dedicated to connecting people, companies, and communities on their own terms.

Be Part of the Change and Join Us in Beautiful Crete!

What You'll Do:

  • 🎙️ Be Telia's Voice: Embody Telia's values, guiding customers seamlessly through their journey.
  • 📞 Multichannel Excellence: Utilize phone calls, emails, and chats to create a seamless customer experience.
  • 📡 Tech Guru: Provide expert advice on fixed and mobile communication solutions, showcasing your tech-savvy skills.
  • 🔧 Efficient Issue Resolution: Tackle technical challenges promptly and efficiently, leaving customers satisfied.
  • 🎉 Campaign Informer: Conduct needs assessments and keep customers informed about ongoing campaigns, enhancing their Telia experience.
  • 😊 Customer Happiness: Turn every interaction into a positive, memorable experience.
  • 🤝 Collaborative Spirit: Exchange brilliant ideas and solutions with your colleagues, fostering teamwork.
  • 🌞 Enjoy Every Moment: Embrace the vibrant atmosphere of Crete, making lasting memories while you work!

What You'll Bring:

  • 🗣️ Fluency in Swedish: Speak Swedish fluently, exuding confidence and professionalism.
  • ✍️ Excellent English Skills: Both written and spoken; being multilingual is a bonus!
  • 📱 Telecom Enthusiast: Familiarity with the telecommunications industry is a plus.
  • 💼 Customer Support Experience: Previous roles in customer support or similar fields are valuable assets.
  • 🎯 Exceptional Communication: Masterful soft skills and a knack for problem-solving.
  • 💡 Tech Enthusiasm: A genuine interest in technology and an eagerness to learn more.
  • 😄 Positive Attitude: Approach challenges with a positive and adventurous mindset.
  • 🧠 Curiosity-Driven: A curious soul, eager to absorb knowledge and experience like a sponge.

What We Offer:

  • ✈️ Complete Relocation Support: Including flight tickets to Chania, Crete, and pick-up & drop – all at zero cost to you.
  • 🏠 Accommodation Perks: Enjoy free accommodation or receive an extra accommodation bonus throughout your employment.
  • 💰 Competitive Salary: Plus 2 extra salaries per year and a generous bonus scheme, recognizing your dedication.
  • 🎉 Referral Bonanza: Bring a Friend and earn up to €3,000 based on language proficiency.
  • 🏥 Healthcare Benefits: Plus numerous other discounts, ensuring your well-being.
  • 🎓 Continuous Learning: Benefit from fully remunerated training by certified instructors and explore free online Greek language courses.
  • 🌴 State-of-the-Art Workplace: Including an incredible activity room with a fully-equipped gym, table tennis table, and TV for your relaxation.
  • 🌱 Professional Growth: Explore development opportunities in our multicultural, safe, and fun workplace.
  • 🎉 Special Events: Engage in exciting events and community initiatives, creating memorable experiences.
  • 🌍 Diverse Work Environment: Be a part of a Great Place to Work-Certified Company that values diversity and offers equal opportunities to everyone.

Why Join Us?

This is not just a job; it's an opportunity to advance your career with a multinational company that thrives on diversity. Represent one of the world's biggest brands while immersing yourself in the warmth of Greece's history, culture, climate, and cuisine. Join our diverse family of over 12,000 people from 110+ nationalities and be a part of the Telia legacy!

🌟 Ready to Embark on This Adventure? Join our team in Crete and experience the perfect blend of work and paradise! 🌟