Speakit
Speakit

Slovenian Customer Search Engine Consultant

Speakit

Full-Time
Greece
Onsite
Slovenian & English
Valid through 2024-04-20

Job description

On behalf of our client, we are currently looking for an Athens-based Slovenian speaking Customer Support Search Engine Consultant to work for the largest Search Engine worldwide and take his/her career to the next level.

You will use your excellent communication skills and tech savviness & you will be part of a dynamic and multicultural team.

On your day-to-day you will:

  • Be in contact with customers via multiple channels of communication
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Provide and maintain strong & professional relationships with all partners
  • Ensure that key stakeholders are up to date on the resolution status of their issue
  • Log the cases on internal systems, while getting up to date with client’s products & services.


Requirements:


  • Fluency in Slovenian (spoken & written)
  • Very good communication skills in English
  • Exceptional communication skills, soft skills, as well as problem-solving skills
  • Good knowledge of operating systems & Google products
  • Computer and mobile devices knowledge/tech savviness
  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Help-desk or system admin experience will be considered as an advantage


Benefits:


  • Competitive starting salary (1200€ gross * 14 salaries per year)
  • Monthly performance bonus
  • Private health insurance plan
  • Numerous benefits & discounts
  • Full training by certified instructors
  • Free online Greek language courses
  • Great professional growth opportunities and multicultural exposure
  • Relocation package