Polish Customer Service Agent - Work from home in Greece
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Job description
Do you have a passion for technology and a dedication to outstanding customer service?
As a Customer Support Specialist, you’ll play a key role in assisting customers with their Technical devices, responding to their questions, and providing guidance on product usage and technical troubleshooting.
Join our client's team and help customers enhance their everyday lives with innovative solutions!
What You Will Be Doing:
- Handling incoming phone calls, messages, and emails from client's customers.
- Providing information and assistance on technical products, including vacuum cleaners, air purifiers, hair care tools, and more.
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements:
- Excellent writing and verbal communication skills in Polish and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
What Our Client Offers:
- Relocation support: Flights, accommodation & housing assistance—all at no cost to you
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on the client's products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.
Moreover, this is a fantastic opportunity to advance your career and work for a multinational company, gaining valuable experience and skills while representing one of the most innovative brands worldwide. Additionally, you will be part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.