Next Job Abroad is an international recruitment company, helping you finding your next job abroad.

We help you with different roles in Europe, where you will speak your own language and start in a team with people from you own country - often in an international office with a diverse culture and people from all over the world.

You get free help with applying for your right job, preparation for job interviews & relocating to your new country abroad.

Our team consists of people who love travelling and who have all worked and lived abroad themselves. That way you know that you get help from people who have been there and who know how it works. 


The Customer Support Specialist is primarily focused on providing a highly customized and 
personal experience for our client's customers.
 
Profile and knowledge: 
This service includes technology onboarding/walkthrough products, software, and hardware configuration, 
Internet-of-Things (IoT) setup, and troubleshooting, among other services. 
The Customer Support Agents duties may include handling inbound and outbound calls to and from customers, acknowledging 
customers’ needs or issues, and providing helpful solutions to their challenges.  
Document and record all activity and communication with customers over telephone and email, in the 
appropriate client database  
The support can be performed via different channels, Phone, email, chat etc.  
  
The CSS is expected to provide our Clients Customer Experience journey support to our clients customers  
(Training is provided) 

Requirements:  
●Minimum 1-year experience in customer service/support is an advantage · 
●Fluent in Norwegian written and spoken. Additional languages is a plus. Needs to understand 
English as it's the internal company language.  
●Ability to communicate effectively and with empathy on all required channels.  
●Must possess excellent interpersonal skills.  
●Must be patient and flexible and have the ability to quickly analyse a problem, develop and 
implement and educate a solution.  
●Computer-literate. 
●The ability to stay calm when working under pressure 
​
Key Performance Indicators:  
●Customer satisfaction (CSAT Score). · 
●Productivity/calls/chat sessions per hour. ·  
●Average Call Abandonment Rate 


The&nbsp;Customer&nbsp;Support&nbsp;Specialist&nbsp;is&nbsp;primarily&nbsp;focused&nbsp;on&nbsp;providing&nbsp;a&nbsp;highly&nbsp;customized&nbsp;and&nbsp;personal&nbsp;experience&nbsp;for&nbsp;our client's customers.&nbsp;Profile&nbsp;and&nbsp;knowledge:&nbsp;This&nbsp;service&nbsp;includes&nbsp;technology&nbsp;onboarding/walkthrough&nbsp;products,&nbsp;software,&nbsp;and&nbsp;hardware&nbsp;configuration,&nbsp;Internet-of-Things&nbsp;(IoT)&nbsp;setup,&nbsp;and&nbsp;troubleshooting,&nbsp;among&nbsp;other&nbsp;services.&nbsp;The Customer Support Agents&nbsp;duties&nbsp;may&nbsp;include&nbsp;handling&nbsp;inbound&nbsp;and&nbsp;outbound&nbsp;calls&nbsp;to&nbsp;and&nbsp;from&nbsp;customers,&nbsp;acknowledging&nbsp;customers’&nbsp;needs&nbsp;or&nbsp;issues,&nbsp;and&nbsp;providing&nbsp;helpful&nbsp;solutions&nbsp;to&nbsp;their&nbsp;challenges.&nbsp;&nbsp;Document&nbsp;and&nbsp;record&nbsp;all&nbsp;activity&nbsp;and&nbsp;communication&nbsp;with&nbsp;customers&nbsp;over&nbsp;telephone&nbsp;and&nbsp;email,&nbsp;in&nbsp;the&nbsp;appropriate&nbsp;client&nbsp;database&nbsp;&nbsp;The&nbsp;support&nbsp;can&nbsp;be&nbsp;performed&nbsp;via&nbsp;different&nbsp;channels,&nbsp;Phone,&nbsp;email,&nbsp;chat&nbsp;etc.&nbsp;&nbsp;&nbsp;&nbsp;The&nbsp;CSS&nbsp;is&nbsp;expected&nbsp;to&nbsp;provide&nbsp;our Clients&nbsp;Customer&nbsp;Experience&nbsp;journey&nbsp;support&nbsp;to&nbsp;our clients&nbsp;customers&nbsp;&nbsp;(Training&nbsp;is&nbsp;provided)&nbsp; Requirements:&nbsp;&nbsp;●Minimum&nbsp;1-year&nbsp;experience&nbsp;in&nbsp;customer&nbsp;service/support&nbsp;is&nbsp;an&nbsp;advantage&nbsp;·&nbsp;●Fluent&nbsp;in&nbsp;Norwegian&nbsp;written&nbsp;and&nbsp;spoken.&nbsp;Additional&nbsp;languages&nbsp;is&nbsp;a&nbsp;plus.&nbsp;Needs&nbsp;to&nbsp;understand&nbsp;English&nbsp;as&nbsp;it's&nbsp;the&nbsp;internal&nbsp;company&nbsp;language.&nbsp;&nbsp;●Ability&nbsp;to&nbsp;communicate&nbsp;effectively&nbsp;and&nbsp;with&nbsp;empathy&nbsp;on&nbsp;all&nbsp;required&nbsp;channels.&nbsp;&nbsp;●Must&nbsp;possess&nbsp;excellent&nbsp;interpersonal&nbsp;skills.&nbsp;&nbsp;●Must&nbsp;be&nbsp;patient&nbsp;and&nbsp;flexible&nbsp;and&nbsp;have&nbsp;the&nbsp;ability&nbsp;to&nbsp;quickly&nbsp;analyse&nbsp;a&nbsp;problem,&nbsp;develop&nbsp;and&nbsp;implement&nbsp;and&nbsp;educate&nbsp;a&nbsp;solution.&nbsp;&nbsp;●Computer-literate.&nbsp;●The&nbsp;ability&nbsp;to&nbsp;stay&nbsp;calm&nbsp;when&nbsp;working&nbsp;under&nbsp;pressure&nbsp;​Key&nbsp;Performance&nbsp;Indicators:&nbsp;&nbsp;●Customer&nbsp;satisfaction&nbsp;(CSAT&nbsp;Score).&nbsp;·&nbsp;●Productivity/calls/chat&nbsp;sessions&nbsp;per&nbsp;hour.&nbsp;·&nbsp;&nbsp;●Average&nbsp;Call&nbsp;Abandonment&nbsp;Rate&nbsp;

Norwegian-speaking Customer Support Agent to beautiful Malaga

Do you like to be in contact with people from all around the world?
Are you excited to join an international team and expand your knowledge in the Sales area?
Barcelona sounds like a city that you could see yourself living in? 

Amazing, then check out our clients new positions as Account Manager!

Your responsibilities and impact as an Account Manager will be:
 
- Manage partner forecasting/partners performance by tracking tools.
- Be responsible for partner pipeline management, identifying new opportunities, and driving successful and profitable closure of deal rate.
- Responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the Strategy.
- Gain a thorough understanding of the partner market and the competition (through tools and reports made available as well as reviews with reseller). Determine if or not resellers are interested in BU solutions.
- Define the BU's target resellers. Identify gaps and define activities to close gaps based on share of wallet, growth rate, program qualification/certification, and identify gaps and establish actions to close gaps. Grow BU with a partner by working together on a plan.
- Co-develop partner business plans, provide guidance on HP certification training.
- May attend country partner events for meeting key partners.

Skills, qualifictaions and interests you need to succeed in this role:

- A native level of Norwegian and an advanced level of English
- Two years of related technical sales experience preferred
- You have experience in working in channel environment (experience in working with partners/distributors a plus)
- You have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills
- You have an outstanding ability to organize, work together with a Team and prioritize your responsibilities
- Ability to establish an individual course of action to accomplish goals while using appropriate
- You are familiar with sales CRMs and Microsoft office

What’s in it for you?

- 39 hours/week
- Regular schedule: 9:00 - 18:00, Monday to Friday.
- Salary: 22.000 euros gross/year + up to 4.000 euros gross/year
- Private medical insurance
- Attractive work environment
- Opportunity to be a part of an international and multinational company
- Real opportunity to grow within the company
- Fully paid training

Your Future Company:

2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Malaga hub.

Feel free to check our other opportunities in Customer Service in Spain or send us your CV to be considered for other projects or future opportunities.



Do you like to be in contact with people from all around the world?Are you excited to join an international team and expand your knowledge in the Sales area?Barcelona sounds like a city that you could see yourself living in?&nbsp; Amazing, then check out our clients new positions as Account Manager! Your responsibilities and impact as an Account Manager&nbsp;will be:&nbsp;- Manage partner forecasting/partners performance by tracking tools.- Be responsible for partner pipeline management, identifying new opportunities, and driving successful and profitable closure of deal rate.- Responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the Strategy.- Gain a thorough understanding of the partner market and the competition (through tools and reports made available as well as reviews with reseller). Determine if or not resellers are interested in BU solutions.- Define the BU's target resellers. Identify gaps and define activities to close gaps based on share of wallet, growth rate, program qualification/certification, and identify gaps and establish actions to close gaps. Grow BU with a partner by working together on a plan.- Co-develop partner business plans, provide guidance on HP certification training.-&nbsp;May attend country partner events for meeting key partners. Skills, qualifictaions&nbsp;and interests you need to succeed in this role: -&nbsp;A native level of Norwegian&nbsp;and an advanced level of English-&nbsp;Two years of related technical sales experience preferred- You have experience in working in channel environment (experience in working with partners/distributors a plus)- You have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills- You have an outstanding ability to organize, work together with a Team and prioritize your responsibilities-&nbsp;Ability to establish an individual course of action to accomplish goals while using appropriate- You are familiar with sales CRMs and Microsoft office What’s in it for you? - 39 hours/week- Regular schedule: 9:00 - 18:00, Monday to Friday.- Salary: 22.000 euros gross/year + up to 4.000 euros gross/year- Private medical insurance- Attractive work environment- Opportunity to be a part of an international and multinational company- Real opportunity to grow within the company- Fully paid training Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Malaga hub. Feel free to check our other opportunities&nbsp;<a href="https://www.bluselection.com/jobs/barcelona-5/customer-service?source=google.com" rel="noopener noreferrer" target="_blank">in Customer Service in Spain&nbsp;</a>or send us your CV to be considered for other projects or future opportunities.

Account Manager (Norwegian Speaker)

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. 
We are looking for a Norwegian-Speaking Sales Representative (on-site) to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. 
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full-time contract, 39 hours/week: Monday to Friday 9:00-18:00
- Salary: 21 100 Euros gross/year + up to 7400 Euros gross/year in bonus.
- Great office location in Malaga
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
What you’ll experience with us
As a Sales Representative in our team, you will:
- Articulate clearly Partner Program value proposition and register new resellers in to the program
- Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer
- Provide basic general information on products for inbound and outbound calls or e-mails
- Detect High Business Opportunities
- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns
- Process callout campaign based on a predefined list of resellers
- Process specific marketing on products and services
 We’ll be a great match if you:
- Are native or proficient in Norwegian and advanced in English
- Have outstanding communication skills (verbal and written)
- Have previous B2B sales experience
- Are positive, goal and target orientated
- Are comfortable speaking with business users at all levels
- Are a strong individual contributor as well as a team player
- Can handle project tasks with minimal direction and supervision
- Are highly organized and detail oriented
- Can prioritize workload.
It would be a plus if you:
- Have experience in negotiations
Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
If this sounds like you, join us! 
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
 RRQ24-002392-1-NORWAY


Are you enthusiastic about creating memorable experiences? Then come join us at&nbsp;Concentrix + Webhelp&nbsp;and work with energetic people who strive to enjoy every day.&nbsp;We are looking for a&nbsp;Norwegian-Speaking&nbsp;Sales Representative&nbsp;(on-site)&nbsp;to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.&nbsp;What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:- Full-time contract, 39 hours/week: Monday to Friday 9:00-18:00- Salary: 21 100 Euros gross/year + up to 7400 Euros gross/year in bonus.- Great office location in Malaga- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized coursesWhat you’ll experience with usAs a&nbsp;Sales Representative&nbsp;in our team, you will:- Articulate clearly Partner Program value proposition and register new resellers in to the program- Respond in a timely and accurate manner to calls/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer- Provide basic general information on products for inbound and outbound calls or e-mails- Detect High Business Opportunities- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns- Process callout campaign based on a predefined list of resellers- Process specific marketing on products and services&nbsp;We’ll be a great match if you:- Are native or proficient in Norwegian and advanced in English- Have outstanding communication skills (verbal and written)- Have previous B2B sales experience- Are positive, goal and target orientated- Are comfortable speaking with business users at all levels- Are a strong individual contributor as well as a team player- Can handle project tasks with minimal direction and supervision- Are highly organized and detail oriented- Can prioritize workload.It would be a plus if you:- Have experience in negotiationsDon’t meet every single requirement?&nbsp;We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.If this sounds like you, join us!&nbsp;We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.&nbsp;RRQ24-002392-1-NORWAY

Sales Representative (Norwegian-speaking) - On-site - High Tech B2B sales

Are you interested in the banking industry? Do you want to work with helping people while working in an upbeat and motivating environment? 
If your dream is living in an interesting country while getting international career experience, then this job in Malaga might be for you!
 
Your responsibilities and impact as a Customer Representative will be: 
Responsible for receiving and making calls/emails with a committed and devoted approach
Communicate and provide an efficient, polite, friendly and honest response to the queries and requests from customers
Maintain high quality service while adjusting and personalizing the support to every customer's needs
Write and design detailing reports

Skills, qualifications and interests you need to succeed in this role: 
A native level of Norwegian and at least B2 level of English
Strong written and communicative skills: having good telephone communication skills and excellent listening skills and the ability to develop reports
Being energetic, innovative and working proactively at a fast pace
Can responsibly and independently carry out customer service specialist duties
Have good knowledge and experience of Microsoft and Internet
Having a valid work permit in Spain or an EU passport (required)
Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is a plus but not necessary
 
What’s in it for you?:
Schedule: A full-time position (Mon-Thu 08-16, Fri 9-16)
Hybrid job with a central office location in Malaga
Pleasant and inspiring working atmosphere in an international environment
Career development programs, specialized courses, and language classes 
Sunny days, Mediterranean weather, and an unique experience of an international and diverse culture
 
Your future company:
2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than
75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Malaga hub.
 
What should you expect from living in Málaga?
- A friendly small city lifestyle with a charming city center.
- Colorful Andalusian culture, fair and fiestas.
- Sunny weather all year long and blue flagged beaches.
- A variety of delicious tapas and Mediterranean cuisine.
- Lots of chances to learn or improve your Spanish.

Feel free to check our other job opportunities or send us your CV to be considered for other projects or future opportunities!


Are you interested in the banking industry? Do you want to work with helping people&nbsp;while&nbsp;working&nbsp;in an upbeat and motivating environment?&nbsp;If your dream is living in an interesting country while getting international career experience, then&nbsp;this job in Malaga&nbsp;might be for you!&nbsp;Your responsibilities and impact as a Customer Representative will be:&nbsp;<ul><li>Responsible for receiving and making calls/emails&nbsp;with a committed and devoted approach</li><li>Communicate and provide&nbsp;an efficient, polite, friendly and honest response to the&nbsp;queries and requests from customers</li><li>Maintain high quality service while adjusting and personalizing the support to every customer's needs</li><li>Write and design detailing reports</li></ul> Skills, qualifications and interests you need to succeed in this role:&nbsp;<ul><li>A native level of Norwegian&nbsp;and at least B2 level of English</li><li>Strong written and communicative skills: having&nbsp;good telephone communication skills and excellent listening skills and the ability to develop reports</li><li>Being energetic, innovative and working proactively at a fast pace</li><li>Can responsibly and independently carry out customer service specialist duties</li><li>Have good knowledge and experience of Microsoft and Internet</li><li>Having a valid work permit in Spain or an EU passport (required)</li><li>Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is a plus but not necessary</li><li>&nbsp;</li></ul>What’s in it for you?:<ul><li>Schedule: A full-time position&nbsp;(Mon-Thu&nbsp;08-16, Fri&nbsp;9-16)</li><li>Hybrid job with a central office&nbsp;location in Malaga</li><li>Pleasant and inspiring working atmosphere in an international environment</li><li>Career development programs, specialized courses, and language classes&nbsp;</li><li>Sunny days, Mediterranean weather, and an unique experience of an international and diverse culture</li></ul>&nbsp;Your future company:2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Malaga hub.&nbsp;What should you expect from living in Málaga?- A friendly small city lifestyle with a charming city center.- Colorful Andalusian culture, fair and fiestas.- Sunny weather all year long and blue flagged beaches.- A variety of delicious tapas and Mediterranean cuisine.- Lots of chances to learn or improve your Spanish. <a href="https://www.bluselection.com/jobs" rel="noopener noreferrer" target="_blank">Feel free to check our other job opportunities</a>&nbsp;or send us your CV to be considered for other projects or future opportunities!

Norwegian-speaking Customer Support Agent to beautiful Malaga

Next Job Abroad

Job description

Other open Norwegian speaking jobs

Account Manager (Norwegian Speaker)

Sales Representative (Norwegian-speaking) - On-site - High Tech B2B sales

Customer Service Representative (Norwegian Speaker)