Teleperformance Greece
Teleperformance Greece

Norwegian Customer Support Representatives

Teleperformance Greece

Norwegian & English
Valid through 2024-06-04

Job description

Do you speak Norwegian fluently and have excellent communication skills? Ready for a new abroad experience? Customer Service positions await you in Greece! 🌍

Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of 12,000+ employees from 110+ nationalities, we proudly represent the leading global businesses - such as Allente, Zalando, Miele, Samsung, Paypal, Mercedes-Benz, Microsoft, Canon, Netflix, Volkswagen, and Audi - providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. 📞💬📧

Take a step forward and enhance your career by working with us for the most well-known brands in the world. 🚀

What you will do:

  • Communicate with customers via phone, chat & e-mail 📱💬📧
  • Track and follow cases to ensure they closed in an efficient and timely manner 📋⏱️
  • Maintain high customer satisfaction, representing a major brand 🤝😊
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times 💼🤝❤️
  • Work towards reaching targets as set out by client statement of work as well as internal targets 📊🎯

What you will bring:

  • Fluency in Norwegian 🇳🇴
  • Very good communication skills in English 🇬🇧
  • Exceptional communication & soft skills, as well as problem-solving skills 💬💡
  • Computer knowledge/tech savviness 💻🧠
  • Resourceful, able to multitask 🔄💪
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment 🚀👥💼

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you) ✈️🏨🏡
  • Competitive monthly salary + 2 extra salaries per year 💰💰💰
  • Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language) 🤝💸
  • Health care benefits and numerous other discounts 💊🛍️
  • Full training by certified instructors 🎓👨‍🏫
  • Professional growth & development opportunities 📈🌱
  • Special events as well as community & social responsibility initiatives 🎉🌍
  • Free online Greek language courses 🇬🇷📚
  • State of the art premises, providing a great working environment with relaxing break areas 🏢🌳
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age 🌟👫🌈