TP Greece

Norwegian Customer Support Representatives

TP Greece

Full-Time
Greece
Remote
Norwegian & English
Valid through 2024-06-04

Job description

Do you speak Norwegian fluently and have excellent communication skills? Ready for a new abroad experience? Customer Service positions await you in Greece! ๐ŸŒ


Teleperformance Greece connects customers with the worldโ€™s top brands for more than 30 years. With a team of 12,000+ employees from 110+ nationalities, we proudly represent the leading global businesses - such as Allente, Zalando, Miele, Samsung, Paypal, Mercedes-Benz, Microsoft, Canon, Netflix, Volkswagen, and Audi - providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. ๐Ÿ“ž๐Ÿ’ฌ๐Ÿ“ง


Take a step forward and enhance your career by working with us for the most well-known brands in the world. ๐Ÿš€


What you will do:

  • Communicate with customers via phone, chat & e-mail ๐Ÿ“ฑ๐Ÿ’ฌ๐Ÿ“ง
  • Track and follow cases to ensure they closed in an efficient and timely manner ๐Ÿ“‹โฑ๏ธ
  • Maintain high customer satisfaction, representing a major brand ๐Ÿค๐Ÿ˜Š
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times ๐Ÿ’ผ๐Ÿคโค๏ธ
  • Work towards reaching targets as set out by client statement of work as well as internal targets ๐Ÿ“Š๐ŸŽฏ


What you will bring:

  • Fluency in Norwegian ๐Ÿ‡ณ๐Ÿ‡ด
  • Very good communication skills in English ๐Ÿ‡ฌ๐Ÿ‡ง
  • Exceptional communication & soft skills, as well as problem-solving skills ๐Ÿ’ฌ๐Ÿ’ก
  • Computer knowledge/tech savviness ๐Ÿ’ป๐Ÿง 
  • Resourceful, able to multitask ๐Ÿ”„๐Ÿ’ช
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment ๐Ÿš€๐Ÿ‘ฅ๐Ÿ’ผ


What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you) โœˆ๏ธ๐Ÿจ๐Ÿก
  • Competitive monthly salary + 2 extra salaries per year ๐Ÿ’ฐ๐Ÿ’ฐ๐Ÿ’ฐ
  • Refer-A-Friend: Bring a friend and get up to โ‚ฌ3,500 as a referral bonus (depending on the language) ๐Ÿค๐Ÿ’ธ
  • Health care benefits and numerous other discounts ๐Ÿ’Š๐Ÿ›๏ธ
  • Full training by certified instructors ๐ŸŽ“๐Ÿ‘จโ€๐Ÿซ
  • Professional growth & development opportunities ๐Ÿ“ˆ๐ŸŒฑ
  • Special events as well as community & social responsibility initiatives ๐ŸŽ‰๐ŸŒ
  • Free online Greek language courses ๐Ÿ‡ฌ๐Ÿ‡ท๐Ÿ“š
  • State of the art premises, providing a great working environment with relaxing break areas ๐Ÿข๐ŸŒณ
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age ๐ŸŒŸ๐Ÿ‘ซ๐ŸŒˆ