Norwegian Customer Support Representatives
TP Greece
Job description
Do you speak Norwegian fluently and have excellent communication skills? Ready for a new abroad experience? Customer Service positions await you in Greece! ๐
Teleperformance Greece connects customers with the worldโs top brands for more than 30 years. With a team of 12,000+ employees from 110+ nationalities, we proudly represent the leading global businesses - such as Allente, Zalando, Miele, Samsung, Paypal, Mercedes-Benz, Microsoft, Canon, Netflix, Volkswagen, and Audi - providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media. ๐๐ฌ๐ง
Take a step forward and enhance your career by working with us for the most well-known brands in the world. ๐
What you will do:
- Communicate with customers via phone, chat & e-mail ๐ฑ๐ฌ๐ง
- Track and follow cases to ensure they closed in an efficient and timely manner ๐โฑ๏ธ
- Maintain high customer satisfaction, representing a major brand ๐ค๐
- Provide and maintain strong, professional relationships with all partners and show empathy at all times ๐ผ๐คโค๏ธ
- Work towards reaching targets as set out by client statement of work as well as internal targets ๐๐ฏ
What you will bring:
- Fluency in Norwegian ๐ณ๐ด
- Very good communication skills in English ๐ฌ๐ง
- Exceptional communication & soft skills, as well as problem-solving skills ๐ฌ๐ก
- Computer knowledge/tech savviness ๐ป๐ง
- Resourceful, able to multitask ๐๐ช
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment ๐๐ฅ๐ผ
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you) โ๏ธ๐จ๐ก
- Competitive monthly salary + 2 extra salaries per year ๐ฐ๐ฐ๐ฐ
- Refer-A-Friend: Bring a friend and get up to โฌ3,500 as a referral bonus (depending on the language) ๐ค๐ธ
- Health care benefits and numerous other discounts ๐๐๏ธ
- Full training by certified instructors ๐๐จโ๐ซ
- Professional growth & development opportunities ๐๐ฑ
- Special events as well as community & social responsibility initiatives ๐๐
- Free online Greek language courses ๐ฌ๐ท๐
- State of the art premises, providing a great working environment with relaxing break areas ๐ข๐ณ
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age ๐๐ซ๐