Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Do you have experience working within a small Freight Forwarding company? Seeking to enhance your career within the logistics field with an ambitious company? This opportunity offers you all that and more, apply for the role to discover more and a chance to accelerate your career. 

Your responsibilities and impact working as a Senior Transport Operations Specialist will be:
Support a portfolio of clients by coordinating and executing air, sea, road, and rail transportation according to their requirements 
Manage the whole delivery process by ensuring the smooth handling of shipments
Handling of any pricing and billing issues 
Organize and manage the logistics of global transport operations
Proactively advise clients on different options, providing expert guidance and recommendations 
Resolve transportation-related issues promptly and effectively, ensuring client satisfaction
Contribute to the development and refinement of operational strategies to optimize efficiency and effectiveness

Skills, qualifications, and interests you need to succeed in this role:
You are native in Italian and fluent in English
5-10 years of experience within a Freight Forwarding company (preferably a start-up/small company)
You are a problem solver
You can handle stress and deadlines
You are multitasking and love taking actions
You like to take on challenges and have a great flexibility
You are curious, dynamic, and eager to be a disrupter in a traditional sector
Awareness of the market in Italy is a plus 

What’s in it for you?
Permanent contract
Competitive salary 
Meal vouchers
Health Insurance
Transportation reimbursement
International environment context
Career growth opportunities
Starting date: ASAP

Your Future Company:
Our client is a startup specializing in the digitalization of international freight transport. This startup is currently growing a lot as they doubled last year and this year they are continuing its growth, with the opening of the Italian market and an office in Milan.


Do you have experience working within a small Freight Forwarding company? Seeking to enhance your career within the logistics field with an ambitious company? This opportunity offers you all that and more,&nbsp;apply for the role to discover more and a chance to accelerate your career.&nbsp; Your responsibilities and impact working as a Senior Transport Operations Specialist will be:<ul><li>Support a portfolio of clients by coordinating and executing&nbsp;air, sea, road, and rail transportation according to their requirements&nbsp;</li><li>Manage the whole delivery process by ensuring the smooth handling of shipments</li><li>Handling of any pricing and billing issues&nbsp;</li><li>Organize and manage the logistics of global transport operations</li><li>Proactively advise clients on different options, providing expert guidance and recommendations&nbsp;</li><li>Resolve transportation-related issues promptly and effectively, ensuring client satisfaction</li><li>Contribute to the development and refinement of operational strategies to optimize efficiency and effectiveness</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>You are native in Italian and fluent in English</li><li>5-10 years of experience within a Freight Forwarding company (preferably a start-up/small company)</li><li>You are a problem solver</li><li>You can handle stress and deadlines</li><li>You are multitasking and love taking actions</li><li>You like to take on challenges and have a great flexibility</li><li>You are curious, dynamic, and eager to be a disrupter in a traditional sector</li><li>Awareness of the market in Italy is a plus&nbsp;</li></ul> What’s in it for you?<ul><li>Permanent contract</li><li>Competitive salary&nbsp;</li><li>Meal vouchers</li><li>Health Insurance</li><li>Transportation reimbursement</li><li>International environment context</li><li>Career growth opportunities</li><li>Starting date: ASAP</li></ul> Your Future Company:Our client is a startup specializing in the digitalization of international freight transport. This startup is currently growing a lot as they doubled last year and this year they are continuing its growth, with the opening of the Italian market and an office in Milan.

Milan, Italy - Senior Transport Operations Specialist (Italian Speaker)

¿Te entusiasma crear experiencias memorables? Entonces únete a nosotros en Concentrix + Webhelp y trabaja con gente enérgica que se esfuerza por disfrutar cada día.
Buscamos a Representantes de Atención al Cliente con Italiano para unirse a nuestro proyecto, con una marca líder en el sector de e-commerce.
Lo que te ofrecemos
Recibirás formación y orientación constante por parte de tus supervisores y equipo. Aprenderás nuevos procesos, desarrollarás tus habilidades lingüísticas y comunicativas, y trabajarás en un entorno digital, con algunas de las tecnologías más innovadoras del mercado.
Lo que aprenderás con nosotros te convertirá en un valioso miembro de nuestro equipo o de cualquier otro.
Tus beneficios:
- Contrato: temporal a tiempo completo con horario rotativo de lunes a domingo de 11:00 a 20:00
- Salario: 17.500 € brutos/anuales + bonus de hasta 720€ brutos/anuales
- Oficinas modernas en la ciudad de Benalmádena, Málaga
- Bonificación por recomendación de amigos
- Programa de desarrollo profesional y cursos especializados
¿Qué encontrarás en Concentrix + Webhelp?
Como Representante de Atención al Cliente en nuestro equipo, deberás:
- Atender y gestionar por diversos canales (correo electrónico, llamadas, tickets) las consultas de primer nivel de los usuarios recibidas a través de la app del cliente
- Registrar los detalles de los contactos en los sistemas de gestión de contacto, y proporcionar una respuesta y una resolución dentro del SLA 
- Velar por la mejora continua del servicio y los acuerdos específicos contractuales
Formaremos un buen equipo si tú:
- Eres bilingüe en italiano y cuentas con un nivel alto de castellano
- Cuentas con experiencia previa en un Contact Center
- Eres empático, tienes ganas de trabajar y aprender en un entorno dinámico y multicultural
- Eres responsable, flexible y proactivo/a
- Posees buenas dotes comunicativas y organizativas
Si esto suena a ti, ¡únete a nosotros!
¿No cumples con todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y auténtico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripción del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea éste o un puesto futuro.
¿Quiénes somos?
Somos la empresa de experiencia del cliente (CX) impulsada por la tecnología que está creando viajes que cambian el juego para nuestra gente, nuestros clientes y sus clientes.
Nuestros empleados de todo el mundo han dedicado sus carreras a garantizar que cada relación sea excepcional. Así que, naturalmente, estamos comprometidos con la creación de carreras profesionales revolucionarias que impulsen a nuestra gente hacia mayores oportunidades y futuros más brillantes.
En resumen: ¡te unirás a más de 440.000 game-changers en más de 70 países que se esfuerzan por disfrutar cada día, mientras marcan la diferencia para las personas a las que ayudan cada día! Y te ofreceremos un trabajo divertido y desafiante que te permitirá desarrollarte y crecer.
Ofrecemos igualdad de oportunidades de empleo
Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminación y acoso. Todas nuestras prácticas de contratación se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de género, la edad, la religión, el origen étnico, la situación familiar o parental o cualquier otra clasificación protegida por la legislación nacional aplicable.
RRQ24-002533-1-ITALY


¿Te entusiasma crear experiencias memorables? Entonces únete a nosotros en&nbsp;Concentrix + Webhelp&nbsp;y trabaja con gente enérgica que se esfuerza por disfrutar cada día.Buscamos a&nbsp;Representantes de Atención al Cliente&nbsp;con Italiano para unirse a nuestro proyecto, con una&nbsp;marca líder en el sector de&nbsp;e-commerce.Lo que te ofrecemosRecibirás formación y orientación constante por parte de tus supervisores y equipo. Aprenderás nuevos procesos, desarrollarás tus habilidades lingüísticas y comunicativas, y trabajarás en un entorno digital, con algunas de las tecnologías más innovadoras del mercado.Lo que aprenderás con nosotros te convertirá en un valioso miembro de nuestro equipo o de cualquier otro.Tus beneficios:- Contrato: temporal a tiempo completo con horario rotativo de lunes a domingo de 11:00 a 20:00- Salario: 17.500 € brutos/anuales + bonus de hasta 720€ brutos/anuales- Oficinas modernas en la ciudad de Benalmádena, Málaga- Bonificación por recomendación de amigos- Programa de desarrollo profesional y cursos especializados¿Qué encontrarás en Concentrix + Webhelp?Como Representante de Atención al Cliente&nbsp;en nuestro equipo, deberás:- Atender y gestionar por diversos canales (correo electrónico, llamadas, tickets) las consultas de primer nivel de los usuarios recibidas a través de la app del cliente- Registrar los detalles de los contactos en los sistemas de gestión de contacto, y proporcionar una respuesta y una resolución dentro del SLA&nbsp;-&nbsp;Velar por la mejora continua del servicio y los acuerdos específicos contractualesFormaremos un buen equipo si tú:- Eres bilingüe en italiano y cuentas con un nivel alto de castellano- Cuentas con experiencia previa en un Contact Center- Eres empático, tienes ganas de trabajar y aprender en un entorno dinámico y multicultural- Eres responsable, flexible y proactivo/a- Posees buenas dotes comunicativas y organizativasSi esto suena a ti, ¡únete a nosotros!¿No cumples con todos los requisitos?&nbsp;Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y auténtico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripción del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea éste o un puesto futuro.¿Quiénes somos?Somos la empresa de experiencia del cliente (CX) impulsada por la tecnología que está creando viajes que cambian el juego para nuestra gente, nuestros clientes y sus clientes.Nuestros empleados de todo el mundo han dedicado sus carreras a garantizar que cada relación sea excepcional. Así que, naturalmente, estamos comprometidos con la creación de carreras profesionales revolucionarias que impulsen a nuestra gente hacia mayores oportunidades y futuros más brillantes.En resumen: ¡te unirás a más de 440.000 game-changers en más de 70 países que se esfuerzan por disfrutar cada día, mientras marcan la diferencia para las personas a las que ayudan cada día! Y te ofreceremos un trabajo divertido y desafiante que te permitirá desarrollarte y crecer.Ofrecemos igualdad de oportunidades de empleoNos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminación y acoso. Todas nuestras prácticas de contratación se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de género, la edad, la religión, el origen étnico, la situación familiar o parental o cualquier otra clasificación protegida por la legislación nacional aplicable.RRQ24-002533-1-ITALY

Asesor de Atención al Cliente (Mercado italiano) -  Industria E-commerce

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.
We are looking for Italian-speaking Customer Service Sales Representative (On-site) to join one of our exciting projects.
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full time 39 hours/week contract: Monday to Friday 9:00 to 18:00
- Salary starting 19 000 euros gross/year up to 21 000 euros gross/year
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
What you'll experience with us
As a Customer Service Sales Representative in our team, you will:
- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
- Outbound calls when necessary to solve issues with customers and different internal business units
- Quote creation and follow up with cross selling / up selling and a proactive and service attitude
- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained
- Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations
We'll be a great match if you:
- Have a proficient or bilingual level of Italian and advanced English
- Have, minimum, 1-year relevant experience
- Have strong communication, customer facing and customer care skills
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
- Are achievement and target oriented, customer driven and motivated to work in sales
- Have IT knowledge and technical understanding
- Have real capability to listen to customers
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.
If this sounds like you, join us!
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ24-002322-1-ITALY
 


Are you enthusiastic about creating memorable experiences? Then come join us at&nbsp;Concentrix + Webhelp&nbsp;and work with energetic people who strive to enjoy every day.We are looking for&nbsp;Italian-speaking&nbsp;Customer Service Sales Representative (On-site)&nbsp;to join one of our exciting projects.What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:- Full time 39 hours/week contract: Monday to Friday 9:00 to 18:00- Salary starting 19 000 euros gross/year up to 21 000 euros gross/year- Great office location in&nbsp;Barcelona- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized coursesWhat you'll experience with usAs a&nbsp;Customer Service Sales Representative&nbsp;in our team, you will:- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests- Outbound calls when necessary to solve issues with customers and different internal business units- Quote creation and follow up with cross selling / up selling and a proactive and service attitude- Ensuring personal knowledge of the Store portfolio and Post sales process´s are maintained- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalationsWe'll be a great match if you:- Have a proficient or bilingual level of Italian and advanced English- Have, minimum, 1-year relevant experience- Have strong communication, customer facing and customer care skills- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)- Are achievement and target oriented, customer driven and motivated to work in sales- Have IT knowledge and technical understanding- Have real capability to listen to customers- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needsWe are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don't check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it's this one or a future role.If this sounds like you, join us!Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ24-002322-1-ITALY&nbsp;

Customer Service Sales Representative (Italian-speaking) - High Tech

In this role, you´ll work across the different support functions defining the end-to-end activity leading to the right customer solution. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.
Reimagine your career!
Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. 
We’re on the lookout for Italian-speaking Technical Support Advisor (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Technical Support Advisor on our team, you will:
- Provide expert support to remotely resolve hardware and/or software technical issues and application problems for our customers
- Trigger an onsite interaction (parts and/or FSE dispatch) in case the issue cannot be fixed remotely
- Keep customers informed of the status of their case
- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product/case history tracking and reporting
- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization
- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement
- Assist Field Service Engineers during onsite troubleshooting in case of need
Concentrix is a great match if you:
- A native or proficient level in Italian and advanced level of English
- Strong technical background with bachelor’s degree in Science/Engineering – preferably Mechanical, Industrial or Electrical Engineering – or equivalent
- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment
- Excellent organizational skills; able to prioritize work in accordance
It will be a plus if you have:
- Experience in a customer facing role (onsite support, remote support or similar)
- Experience in Graphics Arts products and related technologies
- Ability to follow and read electrical / electronic diagrams
- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialise) and NetFabb (Autodesk) and/or 3D printing workflows
If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time 39 hours/week contract: Monday to Friday 9:00 to 18:00
- Salary 20 000 euros gross/year + up to 4000 euros gross/month in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes 
Reimagine the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RRQ24-002606-1-ITALY


In this role, you´ll work across the different support functions defining the end-to-end activity leading to the right customer solution. This position is onsite in our beautifully&nbsp;renovated facility&nbsp;in Barcelona&nbsp;and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your career!Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for&nbsp;Italian-speaking Technical Support Advisor (on-site)&nbsp;to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a&nbsp;Technical Support Advisor&nbsp;on our team, you will:- Provide expert support to remotely resolve hardware and/or software technical issues and application problems for our customers- Trigger an onsite interaction (parts and/or FSE dispatch) in case the issue cannot be fixed remotely- Keep customers informed of the status of their case- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product/case history tracking and reporting- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement- Assist Field Service Engineers during onsite troubleshooting in case of needConcentrix&nbsp;is a great match if you:- A native or proficient level in Italian and advanced level of English- Strong technical background with bachelor’s degree in Science/Engineering – preferably Mechanical, Industrial or Electrical Engineering – or equivalent- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment- Excellent organizational skills; able to prioritize work in accordanceIt will be a plus if you have:- Experience in a customer facing role (onsite support, remote support or similar)- Experience in Graphics Arts products and related technologies- Ability to follow and read electrical / electronic diagrams- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialise) and NetFabb (Autodesk) and/or 3D printing workflowsIf you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:- Full-time 39 hours/week contract: Monday to Friday 9:00 to 18:00- Salary 20 000 euros gross/year + up to 4000 euros gross/month in bonus- Central location in&nbsp;Barcelona- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs, specialized courses, and language classes&nbsp;Reimagine the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Concentrix&nbsp;is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-002606-1-ITALY

Milan, Italy - Senior Transport Operations Specialist (Italian Speaker)

Blu Selection

Job description

Other open Italian speaking jobs

Asesor de Atención al Cliente (Mercado italiano) - Industria E-commerce

Customer Service Sales Representative (Italian-speaking) - High Tech

Technical Support Advisor (Italian-speaking ) - On-site