Teleperformance Greece
Teleperformance Greece

Japanese Technical Support for Cloud Solutions

Teleperformance Greece

Full-Time
Greece
Remote
Japanese & English
Valid through 2023-12-31

Job description

Do you have excellent communication skills in Japanese? Are you into technology? Join us in Athens, Greece!

We are looking for Japanese speakers to join our team in Athens, that works with our client, an American company specializing in cloud storage services, offering online backup & files synchronization solutions.

As a member of our Japanese Technical Support Interaction Experts team, you will be providing 24/7 support for users from Japan, helping them with their inquiries and technical issues via phone & e-mail.

The job is based in Athens, so relocation to Greece is necessary.

What you will do:

  • Be the primary point of contact for customer requests in Japanese
  • Carefully listen to our customers and provide solutions either by phone calls, emails, or chats!
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Greece!

Job Requirements:

  • Advanced writing & verbal communication skills in Japanese
  • Good technical troubleshooting & problem-solving skills
  • Technical background & familiarity with technology trends
  • Experience in customer service will be appreciated
  • Positive attitude & team spirit

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring a Friend and get up to €2.000 depending on the language
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12.000 people from 109 nationalities.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.