Next Job Abroad

Italian Customer Service Agent to Athens, Greece

Next Job Abroad

Full-Time
Greece
Onsite
Italian & English
Valid through 2025-09-19

Job description

Join our client as a Customer Expert on their Technical Support Help-Desk for a wide range of data technology products

Do you have excellent Italian communication skills and a passion for technology? Join our client's team as a Customer Expert on their Technical Support Help-Desk! You’ll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our client's Italian-speaking customers and work in the exciting world of data storage solutions.

Responsibilities include:

  • Answering inquiries about products specification via phone, chat and email
  • Providing troubleshooting for various technical issues
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
  • Performing data entry

Qualifications:

  • Excellent communication skills in Italian
  • Good command of English (B2+)
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Hardware and software medium to advanced knowledge
  • Prior experience in technical support will be considered as an advantage

What our client offers:

  • Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.