Italian Customer Service Agent to Athens, Greece
Next Job Abroad
Job description
Join our client as a Customer Expert on their Technical Support Help-Desk for a wide range of data technology products
Do you have excellent Italian communication skills and a passion for technology? Join our client's team as a Customer Expert on their Technical Support Help-Desk! You’ll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our client's Italian-speaking customers and work in the exciting world of data storage solutions.
Responsibilities include:
- Answering inquiries about products specification via phone, chat and email
- Providing troubleshooting for various technical issues
- Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
- Performing data entry
Qualifications:
- Excellent communication skills in Italian
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software medium to advanced knowledge
- Prior experience in technical support will be considered as an advantage
What our client offers:
- Complete support to help you ease your relocation to Greece (flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.