German Speaking Technical Support Agent for Microsoft - Remote in Portugal

We are looking for highly tech-skilled German speakers to work for a reputable brand such as Microsoft. This is a great opportunity to put into practise your IT skills as well as continuing your career development with one of the top brands within the industry!

Responsibilities:

• Advice and support for Microsoft corporate customers (SMBs) and Microsoft partner companies on technical questions
• Contact by telephone (inbound and outbound), as well as in writing by email, in German and in English
• Solving technical problems in contact with IT administrators, IT managers and other employees of the partner companies
• Identifying relevant processes and forwarding corresponding feedback to other teams
• The subject of the technical inquiries is, among other things, related to software such as Intune, Teams, Sharepoint or Office 365, as well as system administration.

Requirements

• Native level of German, fluent level of English.
• Minimum one year of experience in technical support or as a system administrator.
• Great communication skills.
• Ability to work with deadlines and under pressure.
• Good team player.

Benefits

• Attractive salary
• 200 euros productivity bonus.
• Private health insurance.
• Working remotely from anywhere in Portugal (mainland)