Teleperformance Greece
Teleperformance Greece

German Speaking Consultant for IT Security Software

Teleperformance Greece

Full-Time
Greece
Remote
German & English
Valid through 2023-12-31

Job description

🚀 Fluent German Speaker with IT Background Wanted! Join the Cybersecurity Dream Team! 🌐

Are you a fluent German speaker? Do you have an IT background? Here's your golden ticket to work as a consultant for a leading IT Security Software company and make the internet a safer place for users! 🔐💻

Why Teleperformance Greece?

We're teaming up with the best in the business – the leading IT Security Software company offering top-notch protection for home devices against viruses and online threats. Join us and become a consultant for the world’s top multinational cybersecurity and anti-virus provider! 🌍🔒

What You'll Do:

  • 📞💬 Communicate with customers via phone, chat & e-mail
  • 🛡️ Ensure full functionality of the antivirus protection
  • 🛠️ Troubleshoot technical issues with your problem-solving prowess
  • 🔍 Track and follow cases to ensure efficient closure
  • 😊 Maintain high customer satisfaction, representing a major brand
  • 🤝 Provide strong, professional relationships with partners and show empathy always
  • 🖥️ Log cases on internal systems, staying updated with client’s products & services

Requirements:

  • 🇩🇪 Fluency in German
  • 🌐 Very good communication skills in English
  • 💬 Exceptional written and spoken communication skills, along with problem-solving abilities
  • 💻 Good knowledge of operating systems & computer applications
  • ❤️ Empathy and passion for customer service, excellent teamwork, and collaboration skills, with the ability to work independently
  • 🌟 Adaptability to different customer personalities, cultures, and profiles
  • 🖥️ Help-desk or system admin experience is a plus

What We Offer:

  • 🛫🏨 Complete support for your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, and assist with house searching)
  • 💰 Competitive monthly salary + 2 extra salaries per year
  • 🎉 Referral Program: Bring a Friend and get up to €3.000 depending on the language
  • 🏥 Health care discounts and benefits
  • 🎁 Numerous benefits and discounts
  • 📚 Full training by certified instructors
  • 🚀 Professional growth & development opportunities
  • 🎊 Special events and community & social responsibility initiatives
  • 📚 Free online Greek language courses
  • 🏢 State-of-the-art premises, providing a great working environment with relaxing break areas
  • 🌈 Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Join our diverse team of more than 12,000 people from 110+ nationalities and be part of a company that values your skills, passions, and unique perspectives. Your career journey starts here! 🚀🌟