Teleperformance Greece
Teleperformance Greece

German Customer Service for Mercedes-Benz

Teleperformance Greece

Full-Time
Greece
Remote
German & English
Valid through 2024-05-30

Job description

If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

 

Your responsibilities:

  • Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
  • Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
  • Respond to inquiries about products and services, offering expert advice on a range of car-related matters
  • Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
  • Turn every customer into a happy customer!
  • Enjoy your time in Greece 😊

 

What you will bring:

  • Fluency in German
  • Very good use of English – both in written and spoken language
  • A profound passion for cars is a big plus
  • Work experience as a customer support/customer care representative will be considered an asset
  • Highly developed communication skills
  • A genuine problem-solving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude

 

What we offer:

  • Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend: Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Fully remunerated training by certified instructors
  • A career path within a company of more than 11.500 employees
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company



Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age