Speakit
Speakit

German Customer Consultant for Netflix

Speakit

Full-Time
Greece
Remote
German & English
Valid through 2024-04-20

Job description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.


Responsibilities:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with how-to questions & navigating on Netflix


Requirements:


  • Excellent communication skills in German
  • C1/C2 English skills
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • Excellent communication skills
  • EU Passport
  • Relocation to Greece


Benefits:


  • Excellent salary
  • 14 salaries per year
  • Monthly performance bonus (up to 145€ gross)
  • Relocation package covered
  • Athens based position (work from home policy)
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company