Speakit
Speakit

Dutch Speaking Customer Support Agent - Insulet

Speakit

Full-Time
Portugal
Onsite
Dutch & English
Valid through 2024-02-16

Job description

Are you a fluent Dutch speaker? Do you want to start your career in Customer Experience working for a health related project where you would be helping customers?

Bring your competitive side to the team, achieve every sale, and earn extra money with the best commissions!

Accommodation in one of the company’s apartments is also provided!

Pack your bags for Portugal and kick-start your career.


Responsibilities:

  • Respond to inbound calls and customer inquiries regarding Insulet products to ensure questions are answered and orders placed timely.
  • Request and collect updated documentation required by the customer’s payer, complete order entry and coordination of product shipment to customers.
  • Answer phone inquiries and provide support and direction to customers and resolve customer’s issues in a timely and empathetic manner.
  • Ensure all patient documents are on file as required to assure regulatory requirements and payer requirements are met.
  • Collaborate with internal and external entities to assist our customers in obtaining products.
  • Encourage customer compliance with product utilization


Requirements

  • Native level of Dutch
  • B2 level of English
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Portugal


Benefits

  • 950€ - 1250€ gross salary
  • Monthly performance bonus
  • The flight to Lisbon
  • An annual return flight to your home country
  • Provided accommodation in one of our company apartments from the 1st day
  • The best commissions in the market
  • Health Insurance since day one in the company
  • The possibility to learn with the best sales team
  • Google Certified training to become a specialized Advisor on Online Advertising Campaigns
  • Free monthly activities such as sports tournaments, festivals, sports, hikes, and workshops
  • Excellent career opportunity in a multinational, industry leader