Speakit
Speakit

Dutch Speaking Customer Service Support

Speakit

Full-Time
Portugal
Onsite
Dutch & English
Valid through 2024-02-16

Job description

Are you a Dutch speaker looking for a new job opportunity abroad in sunny Portugal? Would you like to kick off your career within the Customer Support industry representing a reputable company such as Uber?

This would be the best opportunity to start your career within an international company where you can easily develop your professional career.


Responsibilities:

Restaurant – Core support

  • You will deliver high-quality service across multiple support platforms (email and phone)
  • Be a passionate advocate for users while answering any questions that come your way
  • You will educate restaurants and help them perform best on the app
  • You will work efficiently and effectively with restaurants partners, teaching and helping them to use our application.

Rides - Transportation

  • You will deliver high-quality service across multiple support platforms (email, social media and chat);
  • Be a passionate advocate for users while answering any questions that come your way;
  • Show empathy to users who face issues while solving problems: issue with the application, the geo-localization, customer behavioral issue etc.


Requirements

  • Native level of Dutch
  • Fluent level of English (B2)
  • Previous experience in customer support would be considered a plus.
  • Passion for customer support, competitive and a risk-taker
  • At least a high school diploma or completed vocational training
  • European citizenship or work permit for Portugal


Benefits

  • Accommodation provided by the company, bedroom for yourself in shared apartment
  • Expenses paid by the company: water, electricity, internet, cable TV and cleaning services once per week.
  • Refund of the initial flight ticket to relocate to Portugal
  • Two yearly flight tickets to your home country.
  • Private health insurance
  • Career development, and learning opportunities.
  • Salary: 1000 euros gross per month (12 payments per year).
  • Bonuses based on performance.
  • Social activities