We are a recruitment and staffing agency with a focus on multilingual jobs for the customer agent and tech sectors in Greece and Portugal. Speakit strives for excellence both towards their candidates and their clients, by cooperating with multinational companies such as Webhelp, Teleperformance, Ttec, Salescode, e-value, and 24-7 in touch. Our main priority is our candidates’ experience!


Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.

We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?
Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.
Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!
Responsibilities:
Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Resolve customers’ online store post-sales requests
Deliver high quality support: provide accurate and complete information by using the right methods/tools
Manage large amounts of incoming calls & emails
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions
Identify and assess customers’ needs to achieve satisfaction

Requirements: 

Native-level or C1 level in Czech
At least B2 level in English
Tech savvy, curious about new technologies
High School Diploma
Flexibility to work night shifts/ weekend shifts (if applicable)
Great communication skills
Prior customer support experience would be an advantage

Benefits:

Competitive salary (gross salary 1100€)
14 salaries per year
Monthly bonuses
4 weeks accommodation provided
Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
Training courses
First-class ongoing training and career development opportunities
You will join a multinational market leading call center company
Work in a vibrant and energetic office with a real team focus
Multicultural and modern working environment


Do you speak&nbsp;Czech? A new position in&nbsp;Customer Support&nbsp;is opening a new door in your life!&nbsp;Pack your bags for Greece and work in Athens. We are currently looking for an enthusiastic &amp; communicative&nbsp;Czech&nbsp;Customer&nbsp;Support Consultant.&nbsp;Ready to join your next adventure?Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!Responsibilities:<ul><li>Provide software troubleshooting for mobile devices (mobile phones, tablets &amp; more)</li><li>Assist customers to manage/secure their account &amp; passwords</li><li>Resolve customers’ online store post-sales requests</li><li>Deliver high quality support: provide accurate and complete information by using the right methods/tools</li><li>Manage large amounts of incoming calls &amp; emails</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Handle customer complaints, provide appropriate solutions</li><li>Identify and assess customers’ needs to achieve satisfaction</li></ul> Requirements: <ul><li>Native-level or C1 level in Czech</li><li>At least B2 level in English</li><li>Tech savvy, curious about new technologies</li><li>High School Diploma</li><li>Flexibility to work night shifts/ weekend shifts (if applicable)</li><li>Great communication skills</li><li>Prior customer support experience would be an advantage</li></ul> Benefits: <ul><li>Competitive salary (gross salary 1100€)</li><li>14 salaries per year</li><li>Monthly bonuses</li><li>4 weeks accommodation provided</li><li>Relocation support&nbsp;(flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece</li><li>Training courses</li><li>First-class ongoing training and career development opportunities</li><li>You will join a multinational market leading call center company</li><li>Work in a vibrant and energetic office with a real team focus</li><li>Multicultural and modern working environment</li></ul>

Czech Customer Support Consultant- Relocation covered

In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is hybrid in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.

Reimagine your career!

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.
 
We’re on the lookout for a Czech-speaking Customer Representative (hybrid) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Customer Representative in our team, you will:

- Handle calls through CRM agent portal
- Create quotations and orders via SAP system
- Expedite and communicate expected delivery times to customers
- Offer basic product advice to individual customer needs (at least catalogue knowledge)
- Provide first level technical assistance to help customers identify their requirements for products and services
- Call back customers
- Lead management
- Other duties and tasks as assigned

Concentrix is a great match if you:

- Are native or proficient in Czech and advanced in English
- Are minimum a high school graduate
- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
- Have a business mindset will help you engage better with your contacts

If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- Full-time contract, 39 hours/week: Monday to Friday 7:30 to 16:30
- Salary 18 400 euros gross/year + up to 4000 euros gross/year in bonus
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes 

Reimagine the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer 

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

RRQ24-002858-1-CZECH REPUBLIC


In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is hybrid in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career! Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for&nbsp;a&nbsp;Czech-speaking Customer Representative (hybrid)&nbsp;to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At&nbsp;Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. What you will do in this role As a&nbsp;Customer Representative&nbsp;in our team, you will: - Handle calls through CRM agent portal- Create quotations and orders via SAP system- Expedite and communicate expected delivery times to customers- Offer basic product advice to individual customer needs (at least catalogue knowledge)- Provide first level technical assistance to help customers identify their requirements for products and services- Call back customers- Lead management- Other duties and tasks as assigned Concentrix&nbsp;is a great match if you: - Are native or proficient in Czech and advanced in English- Are minimum a high school graduate- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness- Have a business mindset will help you engage better with your contacts If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for you In this role, we offer benefits that help you support your unique lifestyle: - Full-time contract, 39 hours/week: Monday to Friday 7:30 to 16:30- Salary 18 400 euros gross/year + up to 4000 euros gross/year in bonus- Central location in Barcelona- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs, specialized courses, and language classes&nbsp; Reimagine the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix&nbsp;their “employer of choice.” Concentrix&nbsp;is an equal opportunity employer&nbsp; We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-002858-1-CZECH REPUBLIC

Customer Representative (Czech-speaking) - On-site

Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Czech?

This is your chance to work as a customer representative for one of the Big Five IT companies!
Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
We are really proud to see our collaboration with one of the Big Five information technology companies growing bigger and deeper. This is a great opportunity for you to join our Czech customer experience team, to support customers from the Czech Republic, after following a complete training by certified instructors.

What you will do:
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
Maintain high customer satisfaction
What you will bring:

Fluency in Czech
Advanced English knowledge
Familiarity with iOS and/or MacOS, or comparable technology, is preferred
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills

What we will offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.



<h5>Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Czech?</h5> <h5>This is your chance to work as a customer representative for one of the Big Five IT companies!</h5>Teleperformance Greece connects customers with the world’s top brands for more than 30 years. With a team of more than&nbsp;12,000&nbsp;people from&nbsp;110+&nbsp;nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos, VW and Audi- providing Customer Care, Sales &amp; Technical Support services, as well as Content Moderation for Social Media.We are really proud to see our collaboration with one of the&nbsp;Big Five information technology companies&nbsp;growing bigger and deeper. This is a great opportunity for you to join our&nbsp;Czech customer experience team, to support customers from&nbsp;the Czech Republic, after following a complete training by certified instructors. <h5>What you will do:</h5><ul><li>Communicate with customers via phone, chat &amp; e-mail</li><li>Track and follow cases to ensure they closed in an efficient and timely manner</li><li>Maintain high customer satisfaction, representing a major brand</li><li>Provide troubleshooting for mobile devices (mobile phones, tablets &amp; more)</li><li>Assist customers to manage/secure their account &amp; passwords</li><li>Set-up repairs for hardware-related issues</li><li>Escalate unresolved cases by contacting 2nd level support Interaction Experts</li><li>Maintain high customer satisfaction</li></ul><h5>What you will bring:</h5> <ul><li>Fluency in&nbsp;Czech</li><li>Advanced English knowledge</li><li>Familiarity with iOS and/or MacOS, or comparable technology, is preferred</li><li>Great communication skills</li><li>Prior customer support experience would be an advantage</li><li>Strong troubleshooting skills</li></ul> <h5>What we will offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp;&nbsp;<a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events&nbsp;</a>as well as&nbsp;<a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a&nbsp;<a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a>&nbsp;that fosters diversity, offering&nbsp;<a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a>&nbsp;to all, regardless of gender, ethnicity, religion, culture or age</li></ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join our big family.<h3 class="ql-align-center"> </h3>

Czech Customer Service for one of the Big Five IT companies!

We are looking for video experts to help people all over the world take their video channels to the next level.

Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.
We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece.

What you will do:
• Provide optimal advice regarding different queries of the business clients.
• Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.
• Provide strategic campaign support to educate your clients.
• Achieve strong customer satisfaction with a focus on quality and results.
• Searching for the most accurate and effective solution to the problem stated.
• Being blended throughout the day on different channels.

What you will bring:
• Superior written and verbal communications skills in Czech, as well as effective listening skills
• Good communication skills in English
• Flexibility to adapt to the different working channels during the day (chat, phone, email)
• Ability to use positive language
• Willingness to continuous learning and improvement
• Good time management skill
 
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-)) as well as support with the house searching process
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
 
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.


<h5>We are looking for video experts to help people all over the world take their video channels to the next level.</h5> Teleperformance collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece. <h5>What you will do:</h5>• Provide optimal advice regarding different queries of the business clients.• Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.• Provide strategic campaign support to educate your clients.• Achieve strong customer satisfaction with a focus on quality and results.• Searching for the most accurate and effective solution to the problem stated.• Being blended throughout the day on different channels. <h5>What you will bring:</h5>• Superior written and verbal communications skills in&nbsp;Czech, as well as effective listening skills• Good communication skills in English• Flexibility to adapt to the different working channels during the day (chat, phone, email)• Ability to use positive language• Willingness to continuous learning and improvement• Good time management skill&nbsp;<h5>What we offer:</h5><ul><li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-))&nbsp;as well as support with the house searching process</li><li>Competitive monthly salary + 2 extra salaries per year</li><li><a href="https://jobsteleperformance.com/employee-referrals/" rel="noopener noreferrer" target="_blank">Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li><li>Health care benefits and numerous other discounts</li><li>Full training by certified instructors</li><li>Professional growth &amp;&nbsp;<a href="https://jobsteleperformance.com/development-education/" rel="noopener noreferrer" target="_blank">development opportunities</a></li><li><a href="https://jobsteleperformance.com/passion-4u/" rel="noopener noreferrer" target="_blank">Special events&nbsp;</a>as well as&nbsp;<a href="https://jobsteleperformance.com/social-responsibility/" rel="noopener noreferrer" target="_blank">community &amp; social responsibility initiatives</a></li><li>Free online Greek language courses</li><li>State of the art premises, providing a great working environment with relaxing break areas</li><li>Work for a&nbsp;<a href="https://jobsteleperformance.com/awards/" rel="noopener noreferrer" target="_blank">Great Place to Work-Certified Company</a>&nbsp;that fosters diversity</li></ul>&nbsp;Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering&nbsp;<a href="https://jobsteleperformance.com/diversity/" rel="noopener noreferrer" target="_blank">equal opportunities</a>&nbsp;to all, regardless of gender, ethnicity, religion, culture or age.

Czech Customer Support Consultant- Relocation covered

Speakit

Job description

Other open Czech speaking jobs

Customer Representative (Czech-speaking) - On-site

Czech Customer Service for one of the Big Five IT companies!

Czech Video Streaming Support – Live your… stream in Athens!