Atento is one of the top 5 customer relationship management (CRM) and business process outsourcing providers (BPO) in the world and leader in Latin America.
With a footprint in 14 countries, we have almost 100 customer service locations with +150k employees.
Atento provides services to +400 clients, mostly multinational corporations leading different sectors including telecommunications, banking, financial, among others.
We have been continuously ranked by Great Place to Work® as one of the top 25 best companies to work for worldwide.
Atento’s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE)



Stiamo cercando un operatore/operatrice telefonico/a con italiano madrelingua per un servizio di assistenza telefonica bancaria a tempo pieno, sia nel turno del mattino che nel turno del pomeriggio.

Compiti:

Risolvere operazioni e rispondere alle domande dei clienti della banca telefonica in base alle procedure del servizio.
Fornire supporto nella navigazione ai clienti attraverso il sito Web Desktop, il sito Web Mobile e l'app.
Gestire e registrare reclami quando richiesto dai clienti.
L'assistenza ai clienti sarà fornita in italiano, sia oralmente che per iscritto.

Lingua italiana madrelingua o competenza madrelingua. Sarà somministrato un test sia orale che scritto.

Deve avere una conoscenza spagnola a un livello medio-alto.
Disponibilità immediata per partecipare al processo di selezione, che include una formazione retribuita.
Formazione accademica: Diploma di scuola superiore (Bachillerato).
Conoscenze informatiche a un livello medio (ambiente Windows/Programmi per ufficio)

- Inserimento in un servizio in cui avrai l'opportunità di trovare stabilità lavorativa.

Orario di lavoro a tempo pieno, sia nel turno del mattino che in quello del pomeriggio.
Se sei interessato al turno del mattino, dovrai essere disponibile a lavorare tra le 7 e le 16. Durante questa fascia oraria verrà stabilito l'orario di lavoro.
Se sei interessato al turno del pomeriggio, dovrai essere disponibile a lavorare tra le 15 e le 24. Durante questa fascia oraria verrà stabilito l'orario di lavoro.
Inserimento fisico presso il nostro centro situato nella zona settentrionale di Madrid.
Orario di lavoro: 38,5 ore.
Formazione retribuita dalle 9:00 alle 15:00 a partire dal 21 novembre.
Pacchetto retributivo: SBA (Salario Base Anual): 15.120 euro + Bonus per la conoscenza della lingua: 1.435,20 euro
Totale: 16.555,20 euro distribuiti in 12 pagamenti. Inoltre, ci saranno bonus per il lavoro notturno e per il trasporto per coloro interessati al turno del pomeriggio.
Opportunità di crescita all'interno dell'azienda.
Possibilità di accedere a vantaggi per i dipendenti come sconti su negozi, attività, sport, viaggi, ecc."



Stiamo cercando un operatore/operatrice telefonico/a con italiano madrelingua per un servizio di assistenza telefonica bancaria a tempo pieno, sia nel turno del mattino che nel turno del pomeriggio. Compiti: Risolvere operazioni e rispondere alle domande dei clienti della banca telefonica in base alle procedure del servizio.Fornire supporto nella navigazione ai clienti attraverso il sito Web Desktop, il sito Web Mobile e l'app.Gestire e registrare reclami quando richiesto dai clienti.L'assistenza ai clienti sarà fornita in italiano, sia oralmente che per iscritto. Lingua italiana madrelingua o competenza madrelingua. Sarà somministrato un test sia orale che scritto. Deve avere una conoscenza spagnola a un livello medio-alto.Disponibilità immediata per partecipare al processo di selezione, che include una formazione retribuita.Formazione accademica: Diploma di scuola superiore (Bachillerato).Conoscenze informatiche a un livello medio (ambiente Windows/Programmi per ufficio) - Inserimento in un servizio in cui avrai l'opportunità di trovare stabilità lavorativa. Orario di lavoro a tempo pieno, sia nel turno del mattino che in quello del pomeriggio.Se sei interessato al turno del mattino, dovrai essere disponibile a lavorare tra le 7 e le 16. Durante questa fascia oraria verrà stabilito l'orario di lavoro.Se sei interessato al turno del pomeriggio, dovrai essere disponibile a lavorare tra le 15 e le 24. Durante questa fascia oraria verrà stabilito l'orario di lavoro.Inserimento fisico presso il nostro centro situato nella zona settentrionale di Madrid.Orario di lavoro: 38,5 ore.Formazione retribuita dalle 9:00 alle 15:00 a partire dal 21 novembre.Pacchetto retributivo: SBA (Salario Base Anual): 15.120 euro + Bonus per la conoscenza della lingua: 1.435,20 euroTotale: 16.555,20 euro distribuiti in 12 pagamenti. Inoltre, ci saranno bonus per il lavoro notturno e per il trasporto per coloro interessati al turno del pomeriggio.Opportunità di crescita all'interno dell'azienda.Possibilità di accedere a vantaggi per i dipendenti come sconti su negozi, attività, sport, viaggi, ecc."

Customer service with native italian

Experience the power of a game-changing career   
Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry 
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role   
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As a Customer Service Representative on our team, you will:  
- Provide with accurate information to our customer 
- Logging and follow up of correct and Valid Orders or requests 
- Ensure the highest level of Customer Satisfaction Surveys Scores 
- Delivery of high caliber Customer Service on Post-Sales requisitions 
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are proficient or bilingual in Italian plus an advanced level English. Spanish isa plus! 
- Have excellent communication skills in a variety of customer facing situations
- Are a good team player with drive for success 
It will be a plus if you have: 
- Previous experience in similar position  
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:   
- 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00
- Salary 18 400 euros gross/year + up to 1500 euros gross/year in bonus 
- Central location in Barcelona 
- Bring-a-friend (referral) bonus opportunities 
- Full paid training on the company and the project you'll be working on 
- Career development programs and specialized courses 
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
R1539214


Experience the power of a game-changing career   Ready to ditch the ordinary and embrace the extraordinary? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role   In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As a Customer Service Representative on our team, you will:  - Provide with accurate information to our customer - Logging and follow up of correct and Valid Orders or requests - Ensure the highest level of Customer Satisfaction Surveys Scores - Delivery of high caliber Customer Service on Post-Sales requisitions Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Are proficient or bilingual in Italian plus an advanced level English. Spanish isa plus! - Have excellent communication skills in a variety of customer facing situations- Are a good team player with drive for success It will be a plus if you have: - Previous experience in similar position  Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle:   - 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00- Salary 18 400 euros gross/year + up to 1500 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1539214

Customer Representative (Italian-speaking) - On-site JE01

About Teleperformance Portugal

Teleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you Italian speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!

What is waiting for you:
Work location: Lisbon – one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’ll be doing at Teleperformance Portugal

As a Italian-speaker Technical Support for Microsoft , you will:
Work with customers to resolve technical customer issues on the Partner Center Platform;
Support deliveries;
Determine technical support Pain areas while working with Customers;
Provide feedback and details to Technical Advisors and PG teams;
Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;
Maintain technical skills through completion of ongoing readiness and Platform training;
Participate in the creation of future Microsoft support capabilities for the cloud.

There will be big smiles if you
Fluent level of Italian and a English (minimum B2);
Need previous interaction with M365 technology (SPO, EXO) (required);
Basic Active Directory troubleshooting skills (users, mailboxes) (required);
Knowledge of Basic API and Networking (required);
Understand Basic programming (Python, C#,) (is a plus).

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for all our team members. Join us and begin the greatest adventure of your life!


About Teleperformance PortugalTeleperformance Portugal counts with a workforce of 14 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Are you Italian speaker looking for your next career path as a Technical Support for Microsoft? The cloud business interests you? Then, grab this job opportunity and apply today!What is waiting for you:<ul><li>Work location: Lisbon – one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’ll be doing at Teleperformance PortugalAs a Italian-speaker Technical Support for Microsoft , you will:<ul><li>Work with customers to resolve technical customer issues on the Partner Center Platform;</li><li>Support deliveries;</li><li>Determine technical support Pain areas while working with Customers;</li><li>Provide feedback and details to Technical Advisors and PG teams;</li><li>Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;</li><li>Maintain technical skills through completion of ongoing readiness and Platform training;</li><li>Participate in the creation of future Microsoft support capabilities for the cloud.</li></ul>There will be big smiles if you<ul><li>Fluent level of Italian and a English (minimum B2);</li><li>Need previous interaction with M365 technology (SPO, EXO) (required);</li><li>Basic Active Directory troubleshooting skills (users, mailboxes) (required);</li><li>Knowledge of Basic API and Networking (required);</li><li>Understand Basic programming (Python, C#,) (is a plus).</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for all our team members. Join us and begin the greatest adventure of your life!

Technical Support for Microsoft - Italian speaker in Lisbon

About Teleperformance Portugal

Teleperformance Portugalcounts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!

Are you a native Italian speaker looking for a job as a Customer Delight Representative for Social Media?
Become a member of our ambitious and motivated support team. 

What is waiting for you:

Work location: Lisbon– one of the best and sunniest places to live in Europe;
Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
One flight per year to your home country (within Europe);
Health insurance from day one in the company;
Ongoing certification and training opportunities;
Refer a Friend Program with attractive incentives;
Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

What you’llbe doing at Teleperformance Portugal

As a Italian-speaker Customer Delight for Social Media , you will:

Provide support to high level clients to help them grow across multiple channels - chat, email and phone;
Support and expand the self-serve advertising base for clients in the online and digital advertising domain;
As a Customer Delight for Social Media, you'll provide pre and post-sales support for all self-service products;
Provide product and tool support to enhance clients’ experience;
Identify and solve problems, such as technical bugs and ads’ delivery issues;
Resolve customer issues in a timely manner and pro-actively communicate to clients on progress;
Pro-actively identify areas where clients can improve usage of our solutions;
Provide vital product insights and feedback from our customers to engineering.

There will be big smiles if you

Fluent level of Italian and a English (minimum B2);
As a Customer Delight for Social Media, you'll need computer skills (mandatory basic skills and preferential advanced skills like coding);
Good analytic skills and logical thinking;
Excellent communication skills: verbal, written and listening skills;
Proactive and quick learner;
Able to adapt to continuously evolving needs to help clients grow their business on the advertising platform;
Ability to multi-task and work under pressure;
Availability Monday to Sunday, including rotating weekends.

Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.




About Teleperformance PortugalTeleperformance Portugalcounts with a workforce of 12 000 people, serving clients in 37 languages across 67 markets. We are also one of the 25 Best Companies to Work for in Europe. Whoever you are, wherever you're from, you'll find a place for you at TP. Join us!Are you a native Italian speaker looking for a job as a Customer Delight Representative for Social Media?Become a member of our ambitious and motivated support team. What is waiting for you:<ul><li>Work location: Lisbon– one of the best and sunniest places to live in Europe;</li><li>Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);</li><li>One flight per year to your home country (within Europe);</li><li>Health insurance from day one in the company;</li><li>Ongoing certification and training opportunities;</li><li>Refer a Friend Program with attractive incentives;</li><li>Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.</li></ul>What you’llbe doing at Teleperformance PortugalAs a Italian-speaker Customer Delight for Social Media , you will:<ul><li>Provide support to high level clients to help them grow across multiple channels - chat, email and phone;</li><li>Support and expand the self-serve advertising base for clients in the online and digital advertising domain;</li><li>As a Customer Delight for Social Media, you'll provide pre and post-sales support for all self-service products;</li><li>Provide product and tool support to enhance clients’ experience;</li><li>Identify and solve problems, such as technical bugs and ads’ delivery issues;</li><li>Resolve customer issues in a timely manner and pro-actively communicate to clients on progress;</li><li>Pro-actively identify areas where clients can improve usage of our solutions;</li><li>Provide vital product insights and feedback from our customers to engineering.</li></ul>There will be big smiles if you<ul><li>Fluent level of Italian and a English (minimum B2);</li><li>As a Customer Delight for Social Media, you'll need computer skills (mandatory basic skills and preferential advanced skills like coding);</li><li>Good analytic skills and logical thinking;</li><li>Excellent communication skills: verbal, written and listening skills;</li><li>Proactive and quick learner;</li><li>Able to adapt to continuously evolving needs to help clients grow their business on the advertising platform;</li><li>Ability to multi-task and work under pressure;</li><li>Availability Monday to Sunday, including rotating weekends.</li></ul>Teleperformance is one of the best companies to work for in Portugal, guaranteeing great conditions and career opportunities for its team.

Customer service with native italian

Atento España

Job description

Other open Italian speaking jobs

Customer Representative (Italian-speaking) - On-site JE01

Technical Support for Microsoft - Italian speaker in Lisbon

Customer Delight for Social Media - Italian speaker in Lisbon