Customer Success Advisor (Dutch-Speaking) for Global Technology Leaders

Take the leap and experience the power of a game-changing career!

Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal! This on-site role allows you to work in a dynamic environment while enjoying the rich history and culture of Lisbon.

What You’ll Be Doing

As a Dutch Customer Care Specialist, you will:

• Handle customer inquiries with professionalism and empathy via phone, email, or chat.
• Provide effective troubleshooting and solutions to customer issues.
• Share your knowledge of products and services to assist customers effectively.
• Keep customers updated on the progress of their cases and follow through to resolution.
• Collaborate with the team to enhance service delivery and customer satisfaction.

What We’re Looking For

If you’re solution-driven and love helping people, this role is for you. Here’s what we’re looking for:

Requirements:

• Fluency in Dutch and proficiency in English.
• Excellent customer service and communication abilities.
• Capability to address and resolve issues promptly.
• Customer service experience is advantageous but not required.
• A proactive attitude and a genuine enthusiasm for assisting others.

What’s in it for you

Enjoy benefits that empower your career and lifestyle:

• Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM).
• Attractive salary: Competitive pay that values your skills.
• Central office location: Work in a prime Lisbon location close to public transport and amenities. Comprehensive training: Full paid training to equip you for success.
• Career progression: Opportunities to grow within the company.

Discover your potential!

Whether you’re stepping into the customer support field or seeking the next challenge, this position offers the perfect opportunity to shine.