At Teleperformance Spain, we are proud to be at the forefront of digital innovation, creating customized solutions that drive growth and optimize performance for some of the world’s leading companies. Our team works with a strategic, data-driven approach to digital transformation, offering tailored solutions that maximize results and streamline operations.
We are dedicated to building the best teams by recruiting top talent and providing exceptional training to help our team members reach their full potential. We prioritize emotional intelligence, empathy, and a client-centric approach, ensuring our TP experts are the best in the industry.


Description
Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
We are looking for a Customer Service & Technical Support Advisor with English.
Purpose of the role
We would like to have experts to become ambassadors of our brands
We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for troubleshooting and backoffice tasks.

Requirements
Spoken and written communication in English
Listening and understanding capacity
Empathy (Understanding others)
Customer focus
Problem solving and Technical learning
Integrity and trust
Conflict management
Desirable experience
Digital (User level)/ e-commerce user.
Cross-Selling Up-Selling.
Social Media User
A plus if they have previous experiences in services in store attending consumer´s on these product categories

Benefits
38.5h/week, rotating shifts from Monday to Friday, from 08.00 to 18.00
Salary: 18.771,21 € gross/year.
Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often.
Excellent work environment and team building activities in a dynamic and international environment.



<h2>Description</h2>Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.We are looking for a Customer Service &amp; Technical Support Advisor with English.Purpose of the roleWe would like to have experts to become ambassadors of our brandsWe would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for troubleshooting and backoffice tasks.<h2>Requirements</h2><ul><li>Spoken and written communication in English</li><li>Listening and understanding capacity</li><li>Empathy (Understanding others)</li><li>Customer focus</li><li>Problem solving and Technical learning</li><li>Integrity and trust</li><li>Conflict management</li></ul>Desirable experience<ul><li>Digital (User level)/ e-commerce user.</li><li>Cross-Selling Up-Selling.</li><li>Social Media User</li><li>A plus if they have previous experiences in services in store attending consumer´s on these product categories</li></ul><h2>Benefits</h2><ul><li>38.5h/week, rotating shifts from Monday to Friday, from 08.00 to 18.00</li><li>Salary: 18.771,21 € gross/year.</li><li>Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).</li><li>Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often.</li><li>Excellent work environment and team building activities in a dynamic and international environment.</li></ul>

Customer Service & Technical Support Advisor with English

About the Role
We are seeking a highly skilled Law Specialists who possess a PhD/Masters to join our AI team as a Prompt Engineer. 

In this role, you will develop complex user prompts that incorporate pairs of mathematical skills in a non-trivial manner. Your work will contribute to cutting-edge approaches in AI data development and help illuminate the limitations of modern AI models.

Key Responsibilities
Develop intricate, domain-specific mathematical questions to probe AI model capabilities. Create content that combine multiple mathematical concepts in innovative ways. You will create and review model responses to contribute to the improvement of AI model performance in mathematical reasoning. 

Remote Irish Residents Only

As part of your application you must have your CV and relevant qualifications uploaded in your application as it will impact your ability to undertake work with us if not provided.

This is an Independent Contractor opportunity.
Payments will be issued through our TELUS Digital AI Community Platform.

Requirements
PhD or Master's Degree in Law or a related field
Excellent analytical and problem-solving skills
Ability to think creatively and develop challenging mathematical scenarios
Familiarity with AI and machine learning concepts (preferred)
Strong written communication skills in English
Desktop or Laptop 
Stable Internet Connection for the duration of the task



About the RoleWe are seeking a highly skilled Law Specialists who possess a PhD/Masters to join our AI team as a Prompt Engineer. In this role, you will develop complex user prompts that incorporate pairs of mathematical skills in a non-trivial manner. Your work will contribute to cutting-edge approaches in AI data development and help illuminate the limitations of modern AI models.Key ResponsibilitiesDevelop intricate, domain-specific mathematical questions to probe AI model capabilities. Create content that combine multiple mathematical concepts in innovative ways. You will create and review model responses to contribute to the improvement of AI model performance in mathematical reasoning. Remote Irish Residents OnlyAs part of your application you must have your CV and relevant qualifications uploaded in your application as it will impact your ability to undertake work with us if not provided.This is an Independent Contractor opportunity.Payments will be issued through our TELUS Digital AI Community Platform.Requirements<ul><li>PhD or Master's Degree in Law or a related field</li><li>Excellent analytical and problem-solving skills</li><li>Ability to think creatively and develop challenging mathematical scenarios</li><li>Familiarity with AI and machine learning concepts (preferred)</li><li>Strong written communication skills in English</li><li>Desktop or Laptop </li><li>Stable Internet Connection for the duration of the task</li></ul>

Remote: AI Law Specialist

TELUS International AI (“TIAI”) is seeking participants to purchase or imitate purchases from provided websites and evaluate their shopping experience to help us improve online purchasing for all internet users according to the guidelines provided.
 
The contributors will be asked to Share feedback after evaluating an online service. You will be required to fill in questionnaires providing detailed feedback about the entire user experience.  
 
TIAI will provide virtual cards to the workers to pay for the purchases made within this project
 
Responsibilities: 
Shop at pre-selected online retailers and collect a range of detailed data
Responsible for completing data collection in a timely manner with error free execution
Use G Suite tools to capture and annotate collected data
Attendance and participation in training sessions as required
Communicate regularly with team for calibration and alignment
Manage emails in multiple accounts
Preferred availability to work: 2- 8 hours per week
 
Location: New York metropolitan area (New York City–Newark–Jersey City, NY-NJ MSA)
 
Expected Project Start date: April 2025
 
Workload: up to 2- 8 hours per week
 
Expected Project Duration: April 7 – June 27
 
Estimated time to complete the task: 20 minutes per task
 
Compensation: 
18.5 USD per hour
Estimated workload: 3 tasks per hour, each task takes 20 minutes to complete,
Payment will be made for completed and approved tasks which will be performed according to the task guidelines
This is an independent contractor opportunity.
Payment will be processed via AI Community portal- Hyperwallet
 
Qualification path
 
18+ years of age
8- 12 months minimum data collection and data review experience
Fluent in English with excellent analytical and verbal/written communication skills
Ability to multitask and make progress on multiple tasks at once
Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
High degree of experience with online shopping and a regular online shopper
Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)
Secure location at home to store and receive/return packages during business hours
Strong attention to detail and organization
Strong communication skills (both verbal and written)
Background check required
Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private), personal desktop or laptop computer
 
 
“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”


TELUS International AI (“TIAI”) is seeking participants to purchase or imitate purchases from provided websites and evaluate their shopping experience to help us improve online purchasing for all internet users according to the guidelines provided.The contributors will be asked to Share feedback after evaluating an online service. You will be required to fill in questionnaires providing detailed feedback about the entire user experience.  TIAI will provide virtual cards to the workers to pay for the purchases made within this projectResponsibilities: <ul><li>Shop at pre-selected online retailers and collect a range of detailed data</li><li>Responsible for completing data collection in a timely manner with error free execution</li><li>Use G Suite tools to capture and annotate collected data</li><li>Attendance and participation in training sessions as required</li><li>Communicate regularly with team for calibration and alignment</li><li>Manage emails in multiple accounts</li><li>Preferred availability to work: 2- 8 hours per week</li></ul>Location: New York metropolitan area (New York City–Newark–Jersey City, NY-NJ MSA)Expected Project Start date: April 2025Workload: up to 2- 8 hours per weekExpected Project Duration: April 7 – June 27Estimated time to complete the task: 20 minutes per taskCompensation: <ul><li>18.5 USD per hour</li><li>Estimated workload: 3 tasks per hour, each task takes 20 minutes to complete,</li><li>Payment will be made for completed and approved tasks which will be performed according to the task guidelines</li><li>This is an independent contractor opportunity.</li><li>Payment will be processed via AI Community portal- Hyperwallet</li></ul><h4>Qualification path</h4><ul><li>18+ years of age</li><li>8- 12 months minimum data collection and data review experience</li><li>Fluent in English with excellent analytical and verbal/written communication skills</li><li>Ability to multitask and make progress on multiple tasks at once</li><li>Bachelor’s Degree preferred, or equivalent combination of education, training, and experience</li><li>High degree of experience with online shopping and a regular online shopper</li><li>Moderate level of expertise with G Suite/Microsoft applications (basic formulas, filtering, etc.)</li><li>Secure location at home to store and receive/return packages during business hours</li><li>Strong attention to detail and organization</li><li>Strong communication skills (both verbal and written)</li><li>Background check required</li><li>Home equipment needed: Printer, Smartphone (iPhone or Android). Internet connection (high-speed, private), personal desktop or laptop computer</li></ul>“All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.”

Online Shopper - New York Metropolitan Area

Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
Manage supplier invoices in the internal system
Enlighten suppliers concerning invoice doubts.
Answer suppliers through outgoing and incoming calls and emails
Evaluate the need for escalation
Put suppliers in contact with the client in case of necessity
Your qualifications
Concentrix is a great match if you:
Have a high level of English (written and oral) 
Have strong analytical and problem-solving skills.
Have proficiency in Excel and good communication skills
Are autonomous and able to ensure end-to-end delivery of cases.
Are responsible, flexible, dynamic, and resilient.
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
Competitive salary and performance bonus
Central location in Lisbon, Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs, specialized courses, and language classes
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.


Experience the power of a game-changing careerAre you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a Customer Service Representative, you will:<ul><li>Manage supplier invoices in the internal system</li><li>Enlighten suppliers concerning invoice doubts.</li><li>Answer suppliers through outgoing and incoming calls and emails</li><li>Evaluate the need for escalation</li><li>Put suppliers in contact with the client in case of necessity</li></ul>Your qualificationsConcentrix is a great match if you:<ul><li>Have a high level of English (written and oral) </li><li>Have strong analytical and problem-solving skills.</li><li>Have proficiency in Excel and good communication skills</li><li>Are autonomous and able to ensure end-to-end delivery of cases.</li><li>Are responsible, flexible, dynamic, and resilient.</li></ul>If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:<ul><li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)</li><li>Competitive salary and performance bonus</li><li>Central location in Lisbon, Portugal</li><li>Bring-a-friend (referral) bonus opportunities</li><li>Full paid training on the company and the project you'll be working on</li><li>Career development programs, specialized courses, and language classes</li></ul>Experience the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal-opportunity employerWe're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Eligibility to workIn accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Customer Service & Technical Support Advisor with English

Teleperformance Spain

Job description

Description

Requirements

Benefits

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