Blu Selection
Blu Selection

Customer Advisor for a Green Energy Company (German Speaker)

Blu Selection

German & English
Valid through 2024-04-17

Job description

Are you passionate about making a positive impact on our planet while delivering exceptional customer service? Do you possess excellent communication skills and thrive in a dynamic and customer-centric environment? If so, we have an exciting opportunity for you to join as a Customer Advisor for a Green Energy Company in the vibrant city of Lisbon.


Your responsibilities and impact as Customer Advisor will be:

  • Primary focus is on reconciliations, supporting daily operations, customer inquiries, and maintaining customer files
  • Supporting candidates mainly through the phone, but also via email
  • Advise clients on their purchases
  • Resolves issues requiring in-depth investigation and/or research
  • Continually seeks opportunities to increase speed, efficiency, and accuracy

Skills, qualifications and interests you need to succeed in this role:

  • A native level of Dutch and an excellent level of English
  • Being able to deliver deep analysis of customer data
  • Working independently and under minimal supervision
  • Previous experience in Customer Service is preferred
  • Having analytical and problem-solving skills
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Living in or willing to relocate to Lisbon for an international career and life experience

What's in it for you?

  • Yearly salary of 15.700€ (x14 per year) + up to 150 € bonus/month
  • 7€ meal voucher per work-day
  • Full-time job (40h/week), Monday-Sunday from 9 am – 6 pm, working on-site
  • 12 months contract from the start
  • Yearly two-way flight ticket back to your home country (within the EU)
  • For international candidates, there might be a possibility for a relocation package
  • Training is paid 100%
  • Private health insurance from the beginning
  • A stable job and opportunities to grow within the company
  • A family-style working environment, while benefiting from an international and multicultural company
  • Opportunity to work for Top companies in the market

Your Future Company:

This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.