CRS with Croatian - Data Annotation Advisor

Candidate's profile:

• Preferable college degree or related work experience
• Excellent written and verbal communication skills in Croatian
• Good English skills
• Good MS Office skills
• Excellent customer service skills
• High motivation and enthusiastic approach
• Self-organized
• Planning and prioritization skills
• Effective decision making
• Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies
• Familiarity with ticketing systems
• Life experience to apply to managing situations
• Early adopter of technology
• Dependable, reliable, and able to perform duties with minimum supervision.

Job description:

• Reviewing and annotating data based on provided guidelines and criteria.
• Ensuring accuracy and consistency in data labeling and annotation.
• Identifying and resolving discrepancies or ambiguities in data annotations.
• Collaborating with team members to maintain high-quality annotated datasets.
• Adhering to project deadlines and quality standards.
• Providing feedback on annotation guidelines and suggesting improvements.
• Maintaining confidentiality and security of sensitive data.
• Gather and analyze customer feedback to identify areas for improvement and make recommendations to enhance the overall customer experience.

Benefits:

• Relocation package(if needed) and our offer to you:
• Transportation nightshifts until the accommodation.
• 6 months accommodation.
• Meal tickets (30 RON/day). Private medical package.
• Paid professional training.
• Internal development opportunities - career path.
• Discounts with our current partners.
• Access to the 7card by Gympass monthly subscription.
• Employee assistance/wellbeing program subscription.