Technical Support for Music Streaming Company – French Speaker - Lisbon
Blu Selection
Job description
Are you looking for an exciting experience abroad to grow your skills? Whether you want to start your career in tech support or develop long-term expertise, this opportunity in Porto will allow you to combine your passion for music with professional growth in an international environment.
Your responsibilities and impact as a Technical Support Agent will be:
- Advising customers on music-related products and purchases
- Assisting clients via phone, email, and live chat
- Providing expert technical support and troubleshooting services
- Guiding users in software installation and device synchronization
- Offering personalized recommendations and efficient solutions
Skills, qualifications, and interests you need to succeed in this role:
- Native level of French and good command of English
- Enthusiasm for music and digital software tools
- Strong listening and communication skills
- Ability to deliver excellent customer experiences
- Energy, creativity, and proactive approach to problem-solving
- Excitement about intercultural communication and living abroad
- Willingness to relocate to Porto (or already living there)
- Valid Portuguese work permit (mandatory)
What’s in it for you?
- Contract: Yearly, renewable
- Working hours: Full-time
- Salary options:
- With free accommodation (shared flat, all bills included): 1,040€ gross/month (based on experience)
- Without accommodation: 1,240€ gross/month
Relocation Package for International Candidates:
- Reimbursement of initial flight expenses
- Airport pick-up upon arrival
- Yearly round-trip flight to your home country (within the EU)
- Assistance with paperwork, bank account setup, and integration
- Free Portuguese lessons, cooking classes, sports activities, and company-organized social events
Career Growth
You will benefit from real career development opportunities in various paths within a multinational company recognized as one of the best global providers of customer and sales solutions.
Your Future Company
- Located in Porto, this international employer ensures career development, language training, and full support for relocation and integration. With a multicultural team of over 80 nationalities, you’ll join a vibrant and inclusive environment where your skills and passion for music can shine.