Blu Selection

Technical Support for Music Streaming Company – French Speaker - Lisbon

Blu Selection

Full-Time
Portugal
Onsite
French & English
Valid through 2025-10-01

Job description

Are you looking for an exciting experience abroad to grow your skills? Whether you want to start your career in tech support or develop long-term expertise, this opportunity in Porto will allow you to combine your passion for music with professional growth in an international environment.

Your responsibilities and impact as a Technical Support Agent will be:

  • Advising customers on music-related products and purchases
  • Assisting clients via phone, email, and live chat
  • Providing expert technical support and troubleshooting services
  • Guiding users in software installation and device synchronization
  • Offering personalized recommendations and efficient solutions

Skills, qualifications, and interests you need to succeed in this role:

  • Native level of French and good command of English
  • Enthusiasm for music and digital software tools
  • Strong listening and communication skills
  • Ability to deliver excellent customer experiences
  • Energy, creativity, and proactive approach to problem-solving
  • Excitement about intercultural communication and living abroad
  • Willingness to relocate to Porto (or already living there)
  • Valid Portuguese work permit (mandatory)

What’s in it for you?

  • Contract: Yearly, renewable
  • Working hours: Full-time
  • Salary options:
  • With free accommodation (shared flat, all bills included): 1,040€ gross/month (based on experience)
  • Without accommodation: 1,240€ gross/month

Relocation Package for International Candidates:

  • Reimbursement of initial flight expenses
  • Airport pick-up upon arrival
  • Yearly round-trip flight to your home country (within the EU)
  • Assistance with paperwork, bank account setup, and integration
  • Free Portuguese lessons, cooking classes, sports activities, and company-organized social events

Career Growth

You will benefit from real career development opportunities in various paths within a multinational company recognized as one of the best global providers of customer and sales solutions.

Your Future Company

  • Located in Porto, this international employer ensures career development, language training, and full support for relocation and integration. With a multicultural team of over 80 nationalities, you’ll join a vibrant and inclusive environment where your skills and passion for music can shine.