Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


Are you passionate about the world of hair colors and beauty transformations? We're searching for a dedicated Hair Color Customer Service Representative to join our team in the vibrant city of Milan. In this role, you'll be the go-to expert for our valued customers, providing expert guidance and support in the hair color sector.

Your responsibilities and impact as a Hair Color Customer Service Representative will be:
Management of consumer requests relating to Information and Complaints through different channels
Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner
Being in contact with other departments and redirecting related cases and issues to related departments

Skills, qualifications, and interests you need to succeed in this role:
Background in hair color
Sensitivity to cosmetics and luxury products (personal interest).
Exceptional communication skills, a strong sense of empathy, and a strong focus on ensuring customer satisfaction
A customer-centric approach, problem-solving abilities, and a collaborative mindset
Proficiency in the German language, with at least C1 level proficiency
Proficiency in English, encompassing written, spoken, and reading skills, at a minimum of B2 level
Proficiency in Italian is a desirable bonus
Competence in IT skills, including the ability to efficiently use tools for reporting interactions
Willingness to work flexible shifts
An interest in digital and social media

What’s in it for you?
Attractive compensation and comprehensive benefits package
Support for relocation
Secure permanent employment
Flexible shift options
A well-established multinational company offering a diverse, international work environment
Opportunities for internal career advancement
Experience the vibrant city of Milan, known worldwide for fashion, and access to Italy's natural beauty
Convenient office location with excellent access to public transportation
60% remote work flexibility based on project requirements, with a requirement to be located within 100 km of our Milan office while working remotely
A "Feel Good Program" aimed at enhancing the workplace and focusing on employee well-being and engagement

Your Future Company: 
Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, one of the world's largest cosmetics companies, they are currently recruiting a German speaker for their office in Milan.


Are you passionate about the world of hair colors and beauty transformations? We're searching for a dedicated Hair Color Customer Service Representative to join our team in the vibrant city of Milan. In this role, you'll be the go-to expert for our valued customers, providing expert guidance and support in the hair color sector. Your responsibilities and impact as a&nbsp;Hair Color Customer Service Representative will be:<ul><li>Management of consumer requests relating to Information and Complaints through different channels</li><li>Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner</li><li>Being in contact with other departments and redirecting related cases and issues to related departments</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>Background in hair color</li><li>Sensitivity to cosmetics and luxury products (personal interest).</li><li>Exceptional communication skills, a strong sense of empathy, and a strong focus on ensuring customer satisfaction</li><li>A customer-centric approach, problem-solving abilities, and a collaborative mindset</li><li>Proficiency in the German language, with at least C1 level proficiency</li><li>Proficiency in English, encompassing written, spoken, and reading skills, at a minimum of B2 level</li><li>Proficiency in Italian is a desirable bonus</li><li>Competence in IT skills, including the ability to efficiently use tools for reporting interactions</li><li>Willingness to work flexible shifts</li><li>An interest in digital and social media</li></ul> What’s in it for you?<ul><li>Attractive compensation and comprehensive benefits package</li><li>Support for relocation</li><li>Secure permanent employment</li><li>Flexible shift options</li><li>A well-established multinational company offering a diverse, international work environment</li><li>Opportunities for internal career advancement</li><li>Experience the vibrant city of Milan, known worldwide for fashion, and access to Italy's natural beauty</li><li>Convenient office location with excellent access to public transportation</li><li>60% remote work flexibility based on project requirements, with a requirement to be located within 100 km of our Milan office while working remotely</li><li>A "Feel Good Program" aimed at enhancing the workplace and focusing on employee well-being and engagement</li></ul> Your Future Company:&nbsp;Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, one of the world's largest cosmetics companies, they are currently recruiting a German speaker for their office in Milan.

Hair Color Customer Service Representative in Milan(German Speaker)

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. 
We are looking for a German-speaking – Customer Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries. 
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits:
- Full-time contract, 39 hours/week: Monday to Saturday 9:00h to 18:00h
- Salary: 18500 Euros gross/year + up to 1500 Euros gross/year in bonus.
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
What you’ll experience with us
As a Customer Representative in our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
We’ll be a great match if you:
- Are proficient in German and advanced English
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
It would be a plus if you have:
- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
Don’t meet every single requirement? We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.
Who we are
We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.
Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.
In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.
If this sounds like you, join us! 


We are an equal-opportunity employer
We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.
RRQ23-008014-1-GERMANY


Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.&nbsp;We are looking for a German-speaking – Customer Representative to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.&nbsp;What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:- Full-time contract, 39 hours/week: Monday to Saturday 9:00h to 18:00h- Salary: 18500 Euros gross/year + up to 1500 Euros gross/year in bonus.- Great office location in Barcelona- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized coursesWhat you’ll experience with usAs a Customer Representative in our team, you will:- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users’ demands- Log call details onto call management systems and provide response and resolution within SLA- Maintain service and product knowledge and expertise associated with applications specific to individual customers- Ensure contractual SLA is maintainedWe’ll be a great match if you:- Are proficient in German and advanced English- Have good disposition to work in a customer service environment- Have customer care skills – ability to listen to and understand the customers’ need- Can take ownership of, and progress calls to resolution or to escalate call to resolutionIt would be a plus if you have:- Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configurationDon’t meet every single requirement?&nbsp;We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.If this sounds like you, join us!&nbsp; We are an equal-opportunity employerWe are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.RRQ23-008014-1-GERMANY

German-speaking – Customer Representative for Fashion Industry

Are you a fluent German speaker? This is your chance to work in our Microsoft Support team!
Microsoft collaborates with our Teleperformance Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world’s tech leader!
If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria & Switzerland.
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
Identify customers’ needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
Assist customers to place an order and related issues
Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Greece!
REQUIREMENTS
What you will bring:
Excellent communication skills in German
Good command of English (B2+)
Sales experience with consumer products and services will be an asset
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
An empathetic soul with the communication skills that match
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
OFFER
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €3.000 depending on the language
Health care discounts and benefits
Numerous benefits and discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.



Are you a fluent German speaker? This is your chance to work in our Microsoft Support team!Microsoft collaborates with our Teleperformance Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world’s tech leader!If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria &amp; Switzerland.What you will do:Depending on the team that successful candidates will join, responsibilities vary:<ul><li class="ql-align-justify">Identify customers’ needs and deliver appropriate solutions, including sales</li><li class="ql-align-justify">Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner</li><li class="ql-align-justify">Assist customers to place an order and related issues</li><li class="ql-align-justify">Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues</li><li class="ql-align-justify">Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible</li><li class="ql-align-justify">Turn every customer into a happy customer!</li><li class="ql-align-justify">Exchange ideas and solutions with your colleagues!</li><li class="ql-align-justify">Enjoy your time in Greece!</li></ul><h5>REQUIREMENTS</h5>What you will bring:<ul><li class="ql-align-justify">Excellent communication skills in German</li><li class="ql-align-justify">Good command of English (B2+)</li><li class="ql-align-justify">Sales experience with consumer products and services will be an asset</li><li class="ql-align-justify">Technical research skills to troubleshoot customer problems.</li><li class="ql-align-justify">Advanced internet research skills</li><li class="ql-align-justify">An empathetic soul with the communication skills that match</li><li class="ql-align-justify">A positive and adventurous attitude</li><li class="ql-align-justify">A sponge that is willing to soak up all the knowledge and experience we offer</li></ul><h5>OFFER</h5>What we offer:<ul><li class="ql-align-justify">Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li><li class="ql-align-justify">Competitive monthly salary + 2 extra salaries per year</li><li class="ql-align-justify">Referral Program: Bring a Friend and get up to €3.000 depending on the language</li><li class="ql-align-justify">Health care discounts and benefits</li><li class="ql-align-justify">Numerous benefits and discounts</li><li class="ql-align-justify">Full training by certified instructors</li><li class="ql-align-justify">Professional growth &amp;&nbsp;development opportunities</li><li class="ql-align-justify">Special events&nbsp;as well as&nbsp;community &amp; social responsibility initiatives</li><li class="ql-align-justify">Free online Greek language courses</li><li class="ql-align-justify">State of the art premises, providing a great working environment with relaxing break areas</li><li class="ql-align-justify">Work for a&nbsp;Great Place to Work-Certified Company&nbsp;that fosters diversity, offering&nbsp;equal opportunities&nbsp;to all, regardless of gender, ethnicity, religion, culture or age.</li></ul>Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

Microsoft Representatives for German Speaking Customers

Do you like to scroll through social media and look at posts, videos and comments in your free time? Then this job could turn your hobby into a profession! 
You are eager to to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team!

Your responsibilities and impact as a Content Classification Expert will be: Reviewing content (videos, image, text, and audio) in accordance with policies
Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies
Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
Ensuring user and brand safety
Being able to provide services on a 24/7 shift rotation
Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.

Skills, qualifications and interests you need to succeed in this role:A native level of German and a good level of English
Keeping up to date with Social Media trends
Being motivated and committed in your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Portugal for an international career and life experience
Having a valid Portuguese work permit (required)

What’s in it for you?Type of contract: yearly or 6 months contract, renewable
Working hours: full time or part time options on rotating shifts (depending on the project)
Salary conditions (*) – 2 options:
Including free accommodation (shared flat, all bills included): 1.100€ gross/month (based on level of experience)
Excluding accommodation: 1.470 gross/month (based on level of experience)
For international candidates:
Reimbursement of your initial flight expenses 
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
 Private health insurance included from the first day of contract signature
Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
Real career opportunities in different career paths
Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

What should you expect from living in Lisbon? A colorful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous café culture
Friendly people, good vibes and a happy-go-lucky urban life 
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


Do you like to scroll through social media and look at posts, videos and comments in your free time? Then this job could turn your hobby into a profession!&nbsp;You are eager to to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! <ul><li>Your responsibilities and impact as a&nbsp;Content Classification Expert will be:&nbsp;Reviewing content (videos, image, text, and audio) in accordance with policies</li><li>Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies</li><li>Responding to customer inquiries regarding Trust &amp; Safety actions, such as abuse reports and enforcement appeals</li><li>Ensuring user and brand safety</li><li>Being able to provide services on a 24/7 shift rotation</li><li>Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.</li></ul> <ul><li>Skills, qualifications and interests you need to succeed in this role:A native level of German&nbsp;and a good level of English</li><li>Keeping up to date with Social Media trends</li><li>Being motivated and committed in your work</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Portugal&nbsp;for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li></ul> <ul><li>What’s in it for you?Type of contract: yearly or 6 months contract, renewable</li><li>Working hours: full time or part time options on rotating shifts (depending on the project)</li><li>Salary conditions (*) – 2 options:</li></ul><ol><li>Including free accommodation (shared flat, all bills included): 1.100€&nbsp;gross/month (based on level of experience)</li><li>Excluding accommodation: 1.470 gross/month (based on level of experience)</li></ol>For international candidates:<ul><li>Reimbursement of your initial flight expenses&nbsp;</li><li>Airport pick up</li><li>Yearly two-way flight ticket back to your home country (within the EU)</li><li>Help in paperwork, opening bank account, etc. upon your arrival</li><li>&nbsp;Private health insurance included from the first day of contract signature</li><li>Free Portuguese lessons, cooking classes, sport activities and social events organized by the company</li><li>Real career opportunities in different career paths</li></ul>Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! <ul><li>What should you expect from living in Lisbon?&nbsp;A colorful city view and a rich cultural history</li><li>Pros of living in a European capital on a budget</li><li>Delicious Portuguese cuisine and famous café culture</li><li>Friendly people, good vibes and a happy-go-lucky urban life&nbsp;</li><li>Warm climate all year and a sunny beach life next to the Atlantic</li><li>A large English-speaking local community and international environment</li></ul> Is this project not the best fit for you? Feel free to check our other opportunities&nbsp;<a href="https://www.bluselection.com/jobs/german/portugal?source=google.com" rel="noopener noreferrer" target="_blank">for German speakers in Portugal</a>&nbsp;or send us your CV to be considered for other projects or future opportunities.

Hair Color Customer Service Representative in Milan(German Speaker)

Blu Selection

Job description

Other open German speaking jobs

German-speaking – Customer Representative for Fashion Industry

Microsoft Representatives for German Speaking Customers

Hybrid Content Classification Expert (German Speaker)