Dutch B2B Support Specialist - Social Media platform


Dutch & English
Valid through 2023-11-22

Job description

For everyone who wants to start a career in Digital Marketing, working for Meta can be a great stepping stone to start a career in this area.

Are you passionate about the world of Online Marketing? Are you a fluent Dutch speaker? If so, we are waiting for your application! We are looking for someone with excellent communication and problem-solving skills. Start a promising career, find the solution for issues of business customers, maintain a positive relationship between them and the company.


What you will do:

  • Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
  • Address issues via chat, email or phone channels, following operating procedures;
  • Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues;
  • Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.


  • Excellent communication skills in Dutch
  • Bachelor’s degree (preferred)
  • Minimum 6 months of relevant customer care experience
  • General understanding of online marketing products/services being supported
  • Excellent communication skills
  • Dynamic and organized
  • EU Passport
  • Relocation to Portugal


  • Excellent salary
  • 2500 euros hiring bonus
  • International career in a multicultural environment
  • Training and familiarization phase
  • Opportunity to grow in a multinational company
  • Free Accommodation in a shared apartment
  • Refund of initial flight expenses
  • Free annual flight to the homeland
  • Health Insurance since day one in the company
  • Free Portuguese language courses, surfing, soft trekking and much more.