Dutch B2B Support Specialist - Social Media platform
For everyone who wants to start a career in Digital Marketing, working for Meta can be a great stepping stone to start a career in this area.
Are you passionate about the world of Online Marketing? Are you a fluent Dutch speaker? If so, we are waiting for your application! We are looking for someone with excellent communication and problem-solving skills. Start a promising career, find the solution for issues of business customers, maintain a positive relationship between them and the company.
What you will do:
- Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
- Address issues via chat, email or phone channels, following operating procedures;
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information, and assist in payment-related issues;
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.
- Excellent communication skills in Dutch
- Bachelor’s degree (preferred)
- Minimum 6 months of relevant customer care experience
- General understanding of online marketing products/services being supported
- Excellent communication skills
- Dynamic and organized
- EU Passport
- Relocation to Portugal
- Excellent salary
- 2500 euros hiring bonus
- International career in a multicultural environment
- Training and familiarization phase
- Opportunity to grow in a multinational company
- Free Accommodation in a shared apartment
- Refund of initial flight expenses
- Free annual flight to the homeland
- Health Insurance since day one in the company
- Free Portuguese language courses, surfing, soft trekking and much more.