Working at TELUS International AI Inc.
TELUS International (NYSE and TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. Our services support the full lifecycle of our clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Our integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS International partners with brands across high-growth industry verticals, including tech and games, communications and media, e-commerce, fintech, healthcare, and travel and hospitality.


Would you like to participate in a fun, rewarding project that seeks to advance technology?
TELUS International is currently looking for people with smart devices to participate in the data collection study "Spoofy-Doo". This project aims at helping artificial intelligence technology systems improve their recognition components. 
Sounds interesting? Check out the details and register below.
Project Details
Create images and videos imitating security camera footage within specific scenarios following our guidelines and examples. The task includes moving around in a room with or without a disguise, such as a mask.
The task takes approximately 3 hours per person to complete.
Requirements 
To participate, you must be 18-64 years old 
You must reside or have the right to work in the assigned country
Access to one smartphone/device that meets the video quality criteria: minimum resolution 1080p with a preference for 4k videos. If using a tablet, it must be newer than four years old.
To submit your registration, please complete this form below.
https://fs30.formsite.com/LB2014/vfwty2hcrj/index




Would you like to participate in a fun, rewarding project that seeks to advance technology?TELUS International is currently looking for people with smart devices to participate in the data collection study "Spoofy-Doo". This project aims at helping artificial intelligence technology systems improve their recognition components.&nbsp;Sounds interesting? Check out the details and register below.Project DetailsCreate images and videos imitating security camera footage within specific scenarios following our guidelines and examples. The task includes moving around in a room with or without a disguise, such as a mask.The task takes approximately 3 hours per person to complete.Requirements&nbsp;<ul><li>To participate, you must be 18-64 years old&nbsp;</li><li>You must reside or have the right to work in the assigned country</li><li>Access to one smartphone/device that meets the video quality criteria: minimum resolution 1080p with a preference for 4k videos. If using a tablet, it must be newer than four years old.</li></ul>To submit your registration, please complete this form below.https://fs30.formsite.com/LB2014/vfwty2hcrj/index

Data Collection (English Speaker)

Are you seeking to grow your career in a Marketing Managing role? If working in a company with an international culture, a disruptive business model and innovation is some of the core values, this position could be for you. 
 
Your responsibilities and impact working as a Marketing Manager will be:
Taking care of the end-to-end management of performance marketing activities across social media channels and working closely with the PPC partner agencies to implement, optimize and report on performance
Working closely with mangement to determine building a marketing plan, and understanding what is needed from a commercial stand point
Executing paid social media campaigns with a strong focus on paid facebook advertising as key driver
Handling the social media presence to ensure high levels of web traffic and customer engagement with a focus on paid tactics
Understanding the competition and using best practices to drive demand and conversion especially through facebook advertising
Setting specific objectives and report on ROI ( followers, Engagement, Noise, Traffic and conversion)
Collaborating with other teams, like sales, content, brand to ensure brand consistency
Communicating with followers, respond to queries in a timely manner and monitor customer reviews
Suggesting and implementing new features to develop brand awareness, like promotions and competitions
Ensuring the budget is spent across social channels efficiently
Partnering with the Head of Creative and Branding to develop and leverage engaging content in pursuit of continuous innovation in the lead generation & engagement driven activities
Being responsible for the end-to-end lead generation experience driven by social media campaigns, including landing pages, lead form optimization, and real-time optimization, including Website experience

Skills, qualifications, and interests you need to succeed in this role:
You have a good understanding and proven experience of data and growing channels
You have the ability to work independently 
You are fluent in English (any other language is a plus)
Previous experience in real estate/ luxury industries
You are highly analytical and data driven with experience in multi-channel strategy 
You have experience with Google Sheets/Excel, PowerPoint, and Google Suit (or equivalant)
You have a creative and innovative mindset 
You are able to understand quality content in line with a strategic goal and ability to drive external freelance work

What’s in it for you?
Permanent contract
Salary aligned with your experience and the market
Team activities
Starting date: ASAP

Is this project not the best fit for you? Feel free to check our other opportunities in Marketing in Barcelona or send us your CV to be considered for other projects or future opportunities.


Are you seeking to grow your career in a Marketing Managing role? If working in a company with an international culture, a disruptive business model and innovation is some of the core values, this position could be for you.&nbsp;&nbsp;Your responsibilities and impact working as a Marketing&nbsp;Manager will be:<ul><li>Taking care of the end-to-end management of performance marketing activities across social media channels and working closely with the PPC partner agencies to implement, optimize and report on performance</li><li>Working closely with mangement to determine building a marketing plan, and understanding what is needed from a commercial stand point</li><li>Executing paid social media campaigns with a strong focus on paid facebook advertising as key driver</li><li>Handling the social media presence to ensure high levels of web traffic and customer engagement with a focus on paid tactics</li><li>Understanding the competition and using best practices to drive demand and conversion especially through facebook advertising</li><li>Setting specific objectives and report on ROI ( followers, Engagement, Noise, Traffic and conversion)</li><li>Collaborating with other teams, like sales, content, brand to ensure brand consistency</li><li>Communicating with followers, respond to queries in a timely manner and monitor customer reviews</li><li>Suggesting and implementing new features to develop brand awareness, like promotions and competitions</li><li>Ensuring the budget is spent across social channels efficiently</li><li>Partnering with the Head of Creative and Branding to develop and leverage engaging content in pursuit of continuous innovation in the lead generation &amp; engagement driven activities</li><li>Being responsible for the end-to-end lead generation experience driven by social media campaigns, including landing pages, lead form optimization, and real-time optimization, including Website experience</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>You have a good understanding and proven experience&nbsp;of data and growing channels</li><li>You have the ability to work independently&nbsp;</li><li>You are fluent in English (any other language is a plus)</li><li>Previous experience in real estate/ luxury industries</li><li>You are highly analytical and data driven with experience in multi-channel strategy&nbsp;</li><li>You have experience with&nbsp;Google Sheets/Excel, PowerPoint, and Google Suit (or equivalant)</li><li>You have a creative and innovative mindset&nbsp;</li><li>You are able&nbsp;to understand quality content in line with a strategic goal and ability to drive external freelance work</li></ul> What’s in it for you?<ul><li>Permanent contract</li><li>Salary aligned with your experience and the market</li><li>Team activities</li><li>Starting date: ASAP</li></ul> Is this project not the best fit for you? Feel free to check our other opportunities in Marketing in Barcelona or send us your CV to be considered for other projects or future opportunities.

Channel Marketing Manager (English Speaker)

Our partner is a global leader in healthcare, specializing in the investigation, development, and manufacturing of groundbreaking medical nutrition products. With a strong commitment to improving health and quality of life, they offer tailored solutions for individuals facing diverse health challenges such as cancer, diabetes, and surgery. Currently, this organization is seeking a Business Developer to join their team, drive growth in international markets, and make a meaningful impact on healthcare worldwide. If you're passionate about driving business growth and making a difference, let's get in touch! 

Your responsibilities and impact working as a Business Developer will be: 
Identifying, negotiating, and cultivating new business prospects within the company’s industry portfolio.
Effectively managing the company's current portfolio by visiting clients frequently, monitoring sales and taking ownership of P&L management.
Building and maintaining strong, long-lasting customer relationships through regular communication and excellent service.
Collaborate with the marketing team to define, develop, and execute growth goals for short, medium, and long term, aligned with the company´s general strategy 
Staying updated on industry trends, market conditions, and competitor activities to identify opportunities and threats.

Skills, qualifications, and interests you need to succeed in this role:
Proficiency in English (and B2-level proficiency in Spanish is a plus.)
 Minimum of +2 years experience in BtoB sales.
Availability to travel on a frequent basis 
Strong planning abilities that enable you to strategically approach tasks, ensuring optimal outcomes and efficient resource utilization.
A process-oriented approach to tasks, displaying an inclination for structured and organized workflows.
An eye for detail that ensures precision and accuracy in all aspects of your work.
Highly self-motivated, autonomous, and independent working capabilities 
Prior nutrition industry knowledge is a plus

What's in it for you?
Competitive salary range aligned with your experience and the market
Yearly bonus
Meal vouchers
Health insurance 
Hybrid model (1 day per week remote)

Your future company 

An international pharmaceutical company researching, developing, and delivering innovative nutrition products for elderly or adult people with special needs.You will be joining a dynamic and multicultural environment with an expanding team working on the highest quality standards.


Our partner is a global leader in healthcare, specializing in the investigation, development, and manufacturing of groundbreaking medical nutrition products. With a strong commitment to improving health and quality of life, they offer tailored solutions for individuals facing diverse health challenges such as cancer, diabetes, and surgery. Currently, this organization is seeking a Business Developer to join their team, drive growth in international markets, and make a meaningful impact on healthcare worldwide. If you're passionate about driving business growth and making a difference, let's get in touch!&nbsp; Your responsibilities and impact working as a Business Developer will be:&nbsp;<ul><li>Identifying, negotiating, and cultivating new business prospects within the company’s industry portfolio.</li><li>Effectively managing the company's current portfolio by visiting clients frequently, monitoring sales and taking ownership of P&amp;L management.</li><li>Building and maintaining strong, long-lasting customer relationships through regular communication and excellent service.</li><li>Collaborate with the marketing team to define, develop, and execute growth goals for short, medium, and long term, aligned with the company´s general strategy&nbsp;</li><li>Staying updated on industry trends, market conditions, and competitor activities to identify opportunities and threats.</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>Proficiency in English (and B2-level proficiency in Spanish is a plus.)</li><li>&nbsp;Minimum of +2 years experience in BtoB sales.</li><li>Availability to travel on a frequent basis&nbsp;</li><li>Strong planning abilities that enable you to strategically approach tasks, ensuring optimal outcomes and efficient resource utilization.</li><li>A process-oriented approach to tasks, displaying an inclination for structured and organized workflows.</li><li>An eye for detail that ensures precision and accuracy in all aspects of your work.</li><li>Highly self-motivated, autonomous, and independent working capabilities&nbsp;</li><li>Prior nutrition industry knowledge is a plus</li></ul> What's in it for you?<ul><li>Competitive salary range aligned with your experience and the market</li><li>Yearly bonus</li><li>Meal vouchers</li><li>Health insurance&nbsp;</li><li>Hybrid model (1 day per week remote)</li></ul> Your future company&nbsp; An international pharmaceutical company researching, developing, and delivering innovative nutrition products for elderly or adult people with special needs.You will be joining a dynamic and multicultural environment with an expanding team working on the highest quality standards.

Business Developer (English Speaker)

In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services.
Reimagine your career!
Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. 
We’re on the lookout for a English-speaking Customer Service Representative (On-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix + Webhelp, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative on our team, you will:
- Take incoming customer contacts (via telephone, email, voicemail, chats, or other future channels) and solve their queries
- Log call details onto CRM and provide response and resolution within SLA. Maintain service - and product knowledge and expertise associated with applications specific to individual customers
- Escalate potential service issues. To follow all the processes and procedures of the project
- Ensure contractual SLA is maintained
 Concentrix + Webhelp is a great match if you:
- Have a proficient or bilingual level in English and intermediate level of Spanish
- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ needs and basic sales skills-Upselling and cross-selling
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
It will be a plus if you have:
- Sales background/experience
If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Full time 39 hours/week permanent contract: Monday to Friday 18:00 to 03:00
- Salary 18 500 euros gross/year + up to 1200 euros gross/year in bonus after trial period
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes 
Reimagine the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix + Webhelp their “employer of choice.”
Concentrix + Webhelp is an equal opportunity employer 
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-002479-1-United States


In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully&nbsp;renovated facility&nbsp;in Barcelona&nbsp;and provides service support and resolution of routine problems regarding client's products and/or services.Reimagine your career!Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.&nbsp;We’re on the lookout for&nbsp;a&nbsp;English-speaking Customer Service Representative (On-site)&nbsp;to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.Career growth and personal developmentWe’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At&nbsp;Concentrix + Webhelp, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.What you will do in this roleAs a&nbsp;Customer Service Representative&nbsp;on our team, you will:- Take incoming customer contacts (via telephone, email, voicemail, chats, or other future channels) and solve their queries- Log call details onto CRM and provide response and resolution within SLA. Maintain service - and product knowledge and expertise associated with applications specific to individual customers- Escalate potential service issues. To follow all the processes and procedures of the project- Ensure contractual SLA is maintained&nbsp;Concentrix + Webhelp is a great match if you:- Have a proficient or bilingual level in English and intermediate level of Spanish- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office- Have good disposition to work in a customer service environment- Have customer care skills – ability to listen to and understand the customers’ needs and basic sales skills-Upselling and cross-selling- Can take ownership of, and progress calls to resolution or to escalate call to resolutionIt will be a plus if you have:- Sales background/experienceIf you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:- Full time 39 hours/week permanent contract: Monday to Friday 18:00 to 03:00- Salary 18 500 euros gross/year + up to 1200 euros gross/year in bonus after trial period- Central location in&nbsp;Barcelona- Bring-a-friend (referral) bonus opportunities- Full paid training on the company and the project you'll be working on- Career development programs, specialized courses, and language classes&nbsp;Reimagine the best version of you!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix + Webhelp their “employer of choice.”Concentrix + Webhelp is an equal opportunity employer&nbsp;We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.RRQ24-002479-1-United States

Data Collection (English Speaker)

TELUS International AI Inc.

Job description

Other open English speaking jobs

Channel Marketing Manager (English Speaker)

Business Developer (English Speaker)

Customer Service Representative (English-speaking) - On-Site