Webhelp Spain
Webhelp Spain

Danish-speaking Coach

Webhelp Spain

Danish & English
Valid through 2023-12-22

Job description

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for Danish-speaking Coach to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market. 

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits: 

- Full time 39 hours/week contract: Monday to Thursday 09:00-18:30 including 30 min lunch

Salary 23 280 euros gross/year + up to 4000 euros gross/year in bonus

- Great office location in Malaga

- Friends hunting (referral) bonus

- Full paid training about the company and the project you will be working on 

- Career development program and specialized courses 

What you’ll experience with us

As a Danish-speaking Coach in our team, you will:

- Ensure agents are engaged, efficient and equipped with the tools they need to achieve results

- Carry out limited coaching sessions to produce the best possible results.

- Participate in relevant meetings, training courses and briefings

- Provide statistical and quality feedback to the individual employee

- Hold competitions or other "events" to streamline projects and motivate agents

- Communicate goals and results to agents

- Prepare and conduct 1-2-1 and briefings on the projects

We’ll be a great match if you:

- Have a native or bilingual level of Danish and advanced English

- Have experience with telemarketing and preferably a year or two as a manager or coach

- Thrive on being "on the floor" with your employees rather than acting as an administrator

- Are outgoing and dare to take the lead

- Possess a high degree of entrepreneurial spirit

- Can function as part of a group that is united in creating results

- Manage to act on your own and take personal responsibility

- Have a passion for creating results and developing sales skills

- Have a desire to identify what can be done better - and seek out this improvement

- Like things to go fast and you thrive in a dynamic work environment

- Have experience with Microsoft Office, such as Excel

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

If this sounds like you, join us!

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-opportunity employer

We are committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.