Blu Selection is a recruitment agency that connects the right candidates with the right company. We specialize in international talents that are looking for jobs in Europe from Entry Level positions to Team Leaders.

Our strive for Quality, Expertise, and Transparency makes us what and who we are -- Recruiters that truly love recruiting.


As the main point of contact throughout the breast aesthetic journey, the Customer Care Representative plays a crucial role in assisting consumers. Your role in this position will be to proactively engage with customers prior to their surgery. This can be accomplished by supplying them with essential information about the company's offerings through various communication channels such as appointment reminders, and proactive follow-ups through calls, emails, and other channels.

Your responsibilities and impact as a Customer Care Representative will be:
Acting as a mediator between the consumer and the clinic to address any concerns or issues that may arise
Effectively addressing patient inquiries by delivering unbiased, precise, non-promotional, and non-medical information.
Assuring the customers have a positive experience fitting our client´s quality standards.
Coordinating an onboarding process for interested customers, guiding them through the necessary steps to become a valued client. 

Skills, qualifications, and interests you need to succeed in this role:
Native level of German with a fluent level of English and Spanish (at least C1)
Already based in Barcelona or the metropolitan area
Having excellent verbal and written communication skills
Being able to work independently in a fast-paced environment
Being able to quickly understand customers´ needs and deal with their emotions
Having a well-organized and structured way of working
Minimum 1 year of experience working in a customer service environment
Data entry skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
Previous experience working in the medical (aesthetics) would be a plus
Previous experience working with Zendesk and Salesforce would be a plus

What´s in it for you?
Contract: Permanent + 2-month probationary period
Competitive salaryBenefits: meal voucher, 27 days of vacation + your birthday off, pension plan, mental policy 
Working hours: Mon-Fri 9-18
Hybrid work model 
Health insurance: private health + life insurance

Your future company.
Our client is a rapidly growing global team at a renowned global medical technology company. The organization is dedicated to enhancing patient safety and aesthetic outcomes, with a primary focus on the breast aesthetics and reconstruction market. With a robust portfolio of cutting-edge silicone gel-filled breast implants, they are revolutionizing the femtech industry through innovative design, development, manufacturing, and marketing.


As the main point of contact throughout the breast aesthetic journey, the Customer Care Representative plays a crucial role in assisting consumers. Your role in this position will be to proactively engage with customers prior to their surgery. This can be accomplished by supplying them with essential information about the company's offerings through various communication channels such as appointment reminders, and proactive follow-ups through calls, emails, and other channels. Your responsibilities and impact as a Customer Care Representative will be:<ul><li>Acting as a mediator between the consumer and the clinic to address any concerns or issues that may arise</li><li>Effectively addressing patient inquiries by delivering unbiased, precise, non-promotional, and non-medical information.</li><li>Assuring the customers have a positive experience fitting our client´s quality standards.</li><li>Coordinating an onboarding process for interested customers, guiding them through the necessary steps to become a valued client.&nbsp;</li></ul> Skills, qualifications, and interests you need to succeed in this role:<ul><li>Native level of German with a fluent level of English and Spanish (at least C1)</li><li>Already based in Barcelona or the metropolitan area</li><li>Having excellent verbal and written communication skills</li><li>Being able to work independently in a fast-paced environment</li><li>Being able to quickly understand customers´ needs and deal with their emotions</li><li>Having a well-organized and structured way of working</li><li>Minimum 1 year of experience working in a customer service environment</li><li>Data entry skills and knowledge of Microsoft Office (Word, Excel, and Outlook)</li><li>Previous experience working in the medical (aesthetics) would be a plus</li><li>Previous experience working with Zendesk and Salesforce would be a plus</li></ul> What´s in it for you?<ul><li>Contract: Permanent + 2-month probationary period</li><li>Competitive salaryBenefits: meal voucher, 27 days of vacation + your birthday off, pension plan, mental policy&nbsp;</li><li>Working hours: Mon-Fri 9-18</li><li>Hybrid work model&nbsp;</li><li>Health insurance: private health + life insurance</li></ul> Your future company.Our client is a rapidly growing global team at a renowned global medical technology company. The organization is dedicated to enhancing patient safety and aesthetic outcomes, with a primary focus on the breast aesthetics and reconstruction market. With a robust portfolio of cutting-edge silicone gel-filled breast implants, they are revolutionizing the femtech industry through innovative design, development, manufacturing, and marketing.

Customer Care for a Global Medical Technology Company

Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst.
 
Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team!

Your responsibilities and impact working as a Video Content Analyst will be:
Reviewing content (videos, image, text, and audio) in accordance with policies
Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies
Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
Ensuring user and brand safety
Being able to provide services on a 24/7 shift rotation
Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.

Skills, qualifications and interests you need to succeed in this role:
A native level of German and a good level of English
Keeping up to date with Social Media trends
Politically fit
Being motivated and committed in your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Lisbon for an international career and life experience
Having a valid Portuguese work permit (required)
What's in it for you?Pleasant and inspiring working atmosphere
Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
Professional development and clear career path
Training & development opportunities
Competitive salary & relocation allowance and assistance*
Free fruit, coffee, tea and water and a lot more!

Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.


Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a&nbsp;Video Content Analyst.&nbsp;Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! <h3>Your responsibilities and impact working as a Video Content Analyst will be:</h3><ul><li>Reviewing content (videos, image, text, and audio) in accordance with policies</li><li>Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies</li><li>Responding to customer inquiries regarding Trust &amp; Safety actions, such as abuse reports and enforcement appeals</li><li>Ensuring user and brand safety</li><li>Being able to provide services on a 24/7 shift rotation</li><li>Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.</li></ul> <h3>Skills, qualifications and interests you need to succeed in this role:</h3><ul><li>A native level of German and a good level of English</li><li>Keeping up to date with Social Media trends</li><li>Politically fit</li><li>Being motivated and committed in your work</li><li>Excitement about intercultural communication and the expatriate lifestyle</li><li>Living in or willing to relocate to Lisbon for an international career and life experience</li><li>Having a valid Portuguese work permit (required)</li><li>What's in it for you?Pleasant and inspiring working atmosphere</li><li>Opportunity to be part of a rapidly expanding global organization with irreproachable reputation</li><li>Professional development and clear career path</li><li>Training &amp; development opportunities</li><li>Competitive salary &amp; relocation allowance and assistance*</li><li>Free fruit, coffee, tea and water and a lot more!</li></ul> <h3>Your Future Company:</h3>Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.

Video Content Analyst (German Speaker)

Do you want to work with a company that is helping to make online payment more secure for sellers and buyers?
Then you should apply to this great experience in Lisbon!
You would work in a fast-paced and high-performing work environment with super colleagues.
Your responsibilities and impact working as a Fraud Prevention Support will be:
As a Fraud Prevention Support, you will be assigned orders of web purchases that fall under the scope of doubtful integrity. It is required to review an array of data and perform an investigation leading to verification of payment data.
Focal goal: identifying nefarious activity
Identify and record deviating activities, discover trends, and flag emerging issues
Outreach to customers via phone and email 
Sharp and privacy-compliant conversational skills are necessary when discussing payment details with billpayers and general customers. 
Skills, qualifications, and interests you need to succeed in this role:
The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, are proactive and a team player? Then they might have an opportunity for you to join them!
You are a native German speaker (this is a must!) + a good level of English 
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have no trouble with writing in German
You are a team player and willing to work with many other nationalities
A sales/ Commercial background is a plus
Previous experience in Customer Service or credit recovery experience is a plus


What’s in it for you? 
Working hours: Monday to Friday 8 AM to 5 PM (8 hours)
A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)
WFH possible 
Opportunity to be part of a challenging and fast-paced environment
A multicultural and international environment
Fully paid training, professional development, and career evolution

The Company.
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


Do you want to work with a company that is helping to make online payment more secure for sellers and buyers?Then you should apply to this great experience in Lisbon!You would work in a fast-paced and high-performing work environment with super colleagues.Your responsibilities and impact working as a Fraud Prevention Support will be:As a&nbsp;Fraud Prevention Support, you will be&nbsp;assigned orders of web purchases that fall under the scope of doubtful integrity. It is required to review an array of data and perform an investigation leading to verification of payment data.<ul><li>Focal goal: identifying&nbsp;nefarious activity</li><li>Identify and record deviating activities, discover trends, and flag emerging issues</li><li>Outreach to customers via phone and email&nbsp;</li><li>Sharp and privacy-compliant conversational skills are necessary when discussing payment details&nbsp;with billpayers and general customers.&nbsp;</li></ul>Skills, qualifications, and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, are&nbsp;proactive and a team player? Then they might have an opportunity for you to join them!<ul><li>You are a native German speaker (this is a must!) + a good level of English&nbsp;</li><li>You are looking for a job opportunity abroad</li><li>You are motivated and committed to your work</li><li>You have no trouble with writing in German</li><li>You are a team player and willing to work with many other nationalities</li><li>A sales/ Commercial background is a plus</li><li>Previous experience in Customer Service or credit recovery experience is a plus</li></ul> What’s in it for you? <ul><li>Working hours: Monday to Friday&nbsp;8 AM to 5 PM (8 hours)</li><li>A package in line with the market: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)</li><li>If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 12 months of accommodation in a shared flat provided by the company (rental fee to pay)</li><li>WFH possible&nbsp;</li><li>Opportunity to be part of a challenging and fast-paced environment</li><li>A multicultural and international environment</li><li>Fully paid training, professional development, and career evolution</li></ul> The Company.Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands. Is this project not the best fit for you?&nbsp;Feel free to check our other opportunities&nbsp;<a href="https://www.bluselection.com/jobs/german/portugal?source=google.com" rel="noopener noreferrer" target="_blank">for German speakers in Portugal</a>&nbsp;or send us your CV to be considered for other projects or future opportunities.

Fraud Prevention Support (German Speaker)

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company?

Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there.

Whatever comes out of it for you, you will definitely not regret it.

Your responsibilities and impact will be:
You are responsible for customer relations and expansion for the German market.
Your tasks include: 
Effective handling of incoming customer inquiries
Customer management: answering inquiries by phone or e-mail
Telephone product support
Securing and maintaining the customer relationship
Entering data elements in the CRM

Skills, qualifications, and interests you need to succeed in this role:You speak German at a native level + fluent English
Interest and willingness to learn
Very good communication skills - both written and oral
Ability to work under high pressure
You are a team player, enthusiastic and independent
You have analytical and problem-solving skills
You are flexible and proactive
What’s in it for you?
Working hours in rotation shifts depending on the project/ 40h hours a week
A package in line with the market + paid relocation: 1100€ - 1300€ gross/month
Reimbursement of transportation costs
Paid hotel accommodation for 2 weeks
Real estate agency fee paid by the Company
Food voucher per day
Flight ticket to your home and back every year
Opportunity to be part of a challenging and fast-paced environment
The opportunity to work with some of the biggest brands in the industry
A multicultural and international environment
Your Future Company:
Located in Thessaloniki, you will find a company that takes care of you with your career development, language skills, accommodation, and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning &amp; career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact will be:You are responsible for customer relations and expansion for the German market.Your tasks include:&nbsp;<ul><li>Effective handling of incoming customer inquiries</li><li>Customer management: answering inquiries by phone or e-mail</li><li>Telephone product support</li><li>Securing and maintaining the customer relationship</li><li>Entering data elements in the CRM</li></ul> <ul><li>Skills, qualifications, and interests you need to succeed in this role:You speak German at a native level + fluent English</li><li>Interest and willingness to learn</li><li>Very good communication skills - both written and oral</li><li>Ability to work under high pressure</li><li>You are a team player, enthusiastic and independent</li><li>You have analytical and problem-solving skills</li><li>You are flexible and proactive</li></ul>What’s in it for you?<ul><li>Working hours in rotation shifts depending on the project/ 40h hours a week</li><li>A package in line with the market + paid relocation: 1100€ - 1300€ gross/month</li><li>Reimbursement of transportation costs</li><li>Paid hotel accommodation for 2 weeks</li><li>Real estate agency fee paid by the Company</li><li>Food voucher per day</li><li>Flight ticket to your home and back every year</li><li>Opportunity to be part of a challenging and fast-paced environment</li><li>The opportunity to work with some of the biggest brands in the industry</li><li>A multicultural and international environment</li></ul>Your Future Company:Located in Thessaloniki, you will find a company that takes care of you with your career development, language skills, accommodation, and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Customer Care for a Global Medical Technology Company

Blu Selection

Job description

Other open German speaking jobs

Video Content Analyst (German Speaker)

Fraud Prevention Support (German Speaker)

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