Blu Selection
Blu Selection

Mobility Advisor for a Parking App (German Speaker)

Blu Selection

Full-Time
Germany
Onsite
German
Valid through 2023-08-30

Job description

You are open, communicative and like to help people? Then this job might be just for you!

As Customer Advisor you have the chance to support users in their daily lives and contribute actively to the Apps success.


Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!


Your daily tasks as a Customer Advisor for a Parking App will be:

  •  Answering incoming queries from customers (phone, e-mail, social media)
  • Identifying issues and providing solutions
  • Ensuring a high level of customer satisfaction
  • Recording data in the CRM system
  • Providing ad-hoc support
  • Being a team player and participating in the success of the team and project


Skills, qualifications, and interests you need to succeed in this role:

  • A native level of German and at least a C1 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skilful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Ideally completed commercial training or comparable professional experience


What’s in it for you?

Type of Contract: A fixed-term indefinite contract with Office Hours from 8 - 16:30 with negotiable Home Office days  


  • 30 Days of Holiday
  • 28K Base Salary, which improves to 30K after probation time 
  • Excellent Career opportunities with a direct career path 
  • No Weekend/ Night Shifts 
  • Regular team events nationally as well as internationally
  • Gym Membership is included 
  • Fruit, coffee, and drinks for free in the office


Your Future Company:

Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a newly renovated and bright Office and you will have the chance to work with an ambitious young team. 


Take the chance to apply to get more Information!