TELUS International is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.


RESPONSIBILITIES
Partner with the leads and PgMs in preparing business reviews, executive presentations, research reports, and white papers for commerce solutions.
Create project roadmaps, and progress reports and identify dependencies.
Conduct deep-dive analysis on policy violations to identify trends and opportunities to improve reviews 
Creating and maintaining technical tools for the program such as managerial dashboards, scripts, and other tools used for data management and data review/reporting.
Assist in developing project strategies, and measure and support success by creating and analyzing quantitative data and activity reports.
Collaborate with the internal team to initiate and implement procedural changes when applicable.  
Measure progress on all assigned projects. Manage communication of progress with the core team and all stakeholders and escalate issues as necessary, providing transparency and end-to-end coordination of deliverables.


GENERAL SKILLS & EXPECTATIONS
2-3 years of experience in project coordination/management
2-3 years of experience in data management experience
Ability to impart knowledge and provide team members with best practice advice
Quick adaptation to new technologies and systems

SOFT SKILLS & EXPECTATIONS
Analytical Acumen
Online Research Skills
Detail Orientation
Self-Starter Attitude
Project Coordination Skills
Customer-Oriented Problem Solving
Multi-Tasking

TECHNICAL SKILLS & EXPECTATIONS
Full proficiency in English (C1 level or above)
Bachelor’s degree, with experience in data quality checks and reviews
At ease using document processors/ Spreadsheets / G Suite
Working knowledge of SQL: ability to read and understand what the query does, problem solve, and adapt scripts as needed
2-3 years of experience in data QA experience

WE OFFER
Employee Assistance Program
Stable employment based on contract
Flexible scheduling for work-life balance
Multisport card
Private medical care
Fixed salary and internal bonuses
To speed up the process, apply here and attach your CV in English.
Please note, that only shortlisted candidates will be contacted.





<h2 class="ql-align-justify">RESPONSIBILITIES</h2><ul><li>Partner with the leads and PgMs in preparing business reviews, executive presentations, research reports, and white papers for commerce solutions.</li><li>Create project roadmaps, and progress reports and identify dependencies.</li><li>Conduct deep-dive analysis on policy violations to identify trends and opportunities to improve reviews&nbsp;</li><li>Creating and maintaining technical tools for the program such as managerial dashboards, scripts, and other tools used for data management and data review/reporting.</li><li>Assist in developing project strategies, and measure and support success by creating&nbsp;and analyzing quantitative data and activity reports.</li><li>Collaborate with the internal team to initiate and implement procedural changes when applicable.&nbsp;&nbsp;</li><li>Measure progress on all assigned projects. Manage communication of progress with the core team and all stakeholders and escalate issues as necessary, providing transparency and&nbsp;end-to-end coordination of deliverables.</li></ul> <h2> </h2><h2 class="ql-align-justify">GENERAL SKILLS &amp; EXPECTATIONS</h2><ul><li>2-3 years of experience in project coordination/management</li><li>2-3 years of experience in data management experience</li><li>Ability to impart knowledge and provide team members with best practice advice</li><li>Quick adaptation to new technologies and systems</li></ul><h2 class="ql-align-justify"> </h2><h2 class="ql-align-justify">SOFT SKILLS &amp; EXPECTATIONS</h2><ul><li>Analytical Acumen</li><li>Online Research Skills</li><li>Detail Orientation</li><li>Self-Starter Attitude</li><li>Project Coordination Skills</li><li>Customer-Oriented Problem Solving</li><li>Multi-Tasking</li></ul><h2 class="ql-align-justify"> </h2><h2 class="ql-align-justify">TECHNICAL SKILLS &amp; EXPECTATIONS</h2><ul><li>Full proficiency in English (C1 level or above)</li><li>Bachelor’s degree, with experience in data quality checks and reviews</li><li>At ease using document processors/ Spreadsheets / G Suite</li><li>Working knowledge of SQL: ability to read and understand what the query does, problem solve, and adapt scripts as needed</li><li>2-3 years of experience in data QA experience</li></ul><h2 class="ql-align-justify"> </h2><h2 class="ql-align-justify">WE OFFER</h2><ul><li>Employee Assistance Program</li><li>Stable employment based on contract</li><li>Flexible scheduling for work-life balance</li><li>Multisport card</li><li>Private medical care</li><li>Fixed salary and internal bonuses</li></ul><h2>To speed up the process, apply here and attach your CV in&nbsp;English.</h2><h2>Please note, that only shortlisted candidates will be contacted.</h2><h2> </h2><h2> </h2>

Compliance & Policy Analyst (m/f/d)

Experience the power of a game-changing career  
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as an Account Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  
As an Account Manager on our team, you will:  
 
- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate  
- Understand partner market and competition and evaluate reseller interest  
- Create partner loyalty and drive partner competencies and certification in BU products  
- Ensure partners are taking advantage of promotions, events & programs  
- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods  
- Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary  
- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction  
- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI  
- May attend country partner events for meeting key partners  
Your qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you:  
- Are bilingual or proficient in English
- Have two years of related technical sales experience preferred  
- Are familiar with channel programs  
- Have excellent negotiation management and strong communication skills (verbal & written) including excellent telephone and presentation skills  
- Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize  
- Can demonstrate innovation and good judgment/problem-solving skills when making decisions  
- Can establish an individual course of action to accomplish goals while using appropriate 
It would be a plus if you:  
- Have experience in working in Channel environment, knowledge of partners and distributors 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle:  
- Full-time 39 hours/week contract: Monday to Friday 9:30 - 18:30
- Salary 23 400 euros gross/year + up to 4100 euros gross/year in bonus  
- Central location in Barcelona
- Bring-a-friend (referral) bonus opportunities  
- Full paid training on the company and the project you'll be working on  
- Career development programs and specialized courses  
 
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
RRQ24-005271-1-UNITED KINGDOM


Experience the power of a game-changing career  Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as an Account Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.  Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role  In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.  As an Account Manager on our team, you will:  - Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate  - Understand partner market and competition and evaluate reseller interest  - Create partner loyalty and drive partner competencies and certification in BU products  - Ensure partners are taking advantage of promotions, events &amp; programs  - Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods  - Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary  - Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction  - Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI  - May attend country partner events for meeting key partners  Your qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you:  - Are bilingual or proficient in English- Have two years of related technical sales experience preferred  - Are familiar with channel programs  - Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills  - Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritize  - Can demonstrate innovation and good judgment/problem-solving skills when making decisions  - Can establish an individual course of action to accomplish goals while using appropriate It would be a plus if you:  - Have experience in working in Channel environment, knowledge of partners and distributors Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle:  - Full-time 39 hours/week contract: Monday to Friday 9:30 - 18:30- Salary 23 400 euros gross/year + up to 4100 euros gross/year in bonus  - Central location in Barcelona- Bring-a-friend (referral) bonus opportunities  - Full paid training on the company and the project you'll be working on  - Career development programs and specialized courses  Experience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-005271-1-UNITED KINGDOM

Account Manager (English-speaking) - On-site - High Tech

Experience the power of a game-changing career  
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  
If you’re looking to grow and be inspired, as a Sales Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the tech industry.  
Career growth and personal development  
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  
What you will do in this role  
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. 
What you’ll experience with us 
As a Sales Manager in our team, you will: 
- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations
- Lead and coach team members through strong call coaching of their customer sales calls
- Lead team to meet and exceed team targets
- Document coaching outcome and agreed next action
- Accurately assess risk and identify exceptional performance plans
- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy
- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles
- Assess team capability & build talent pipelines where needed
- Spend time learning your team’s capabilities & actively build talent pipelines
- Be able to design and set productivity and sales targets/quota in line with market trendsYour qualifications  
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  
Concentrix is a great match if you: 
- Are native or proficient in English, Dutch is a plus!
- Have 3-6+ years of technology related sales or business development experience 
- Have experience working within a partner ecosystem and technical sales environment preferred 
- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required 
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred 
- Fundamentals certification required 
- Understand cloud deployment and adoption planning 
- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology 
- Bachelor's degree required 
- Major or minor in computer science, mathematics or engineering 
- Proven track record of outstanding performance and achieving goals 
- Exceptional interpersonal as well as verbal and written communication skills 
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  
What’s in it for you  
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  
In this role, we offer benefits that help support your unique lifestyle: 
-Full-time contract: Monday to Friday 09:00 to 17:30
- Salary: On target earnings between 30,000 - 49,0000 euros gross/year 
-Great office location in Benalmadena 
-Friends hunting (referral) bonus 
-Full paid training about the company and the project you will be working on 
-Career development program, specialized courses and
Experience the best version of you!  
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  
Concentrix is an equal opportunity employer  
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 
RRQ24-005333-1-EMEA


Experience the power of a game-changing career  Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.  If you’re looking to grow and be inspired, as a Sales Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the tech industry.  Career growth and personal development  This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.  What you will do in this role  In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. What you’ll experience with us As a Sales Manager in our team, you will: - Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations- Lead and coach team members through strong call coaching of their customer sales calls- Lead team to meet and exceed team targets- Document coaching outcome and agreed next action- Accurately assess risk and identify exceptional performance plans- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles- Assess team capability &amp; build talent pipelines where needed- Spend time learning your team’s capabilities &amp; actively build talent pipelines- Be able to design and set productivity and sales targets/quota in line with market trendsYour qualifications  We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.  Concentrix is a great match if you: - Are native or proficient in English, Dutch is a plus!- Have 3-6+ years of technology related sales or business development experience - Have experience working within a partner ecosystem and technical sales environment preferred - Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required - Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred - Fundamentals certification required - Understand cloud deployment and adoption planning - Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology - Bachelor's degree required - Major or minor in computer science, mathematics or engineering - Proven track record of outstanding performance and achieving goals - Exceptional interpersonal as well as verbal and written communication skills Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.  What’s in it for you  We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.  In this role, we offer benefits that help support your unique lifestyle: -Full-time contract: Monday to Friday 09:00 to 17:30- Salary: On target earnings between 30,000 - 49,0000 euros gross/year -Great office location in Benalmadena -Friends hunting (referral) bonus -Full paid training about the company and the project you will be working on -Career development program, specialized courses andExperience the best version of you!  At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.  If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  Concentrix is an equal opportunity employer  We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. RRQ24-005333-1-EMEA

Sales Manager (English-speaking) - On-site - Cloud Solutions

Founded in 2012, this data-driven research company provides business insights focused on the African market for a broad variety of clients. Now they are looking for a Senior Accountant/Finance Manager to join in their journey in their Barcelona hub.

Your responsibilities and impact working as a Senior Controller will be:
Invoice clients and handle accounts receivable
Manage the payment process for suppliers and staff across 26 countries
Validate internal project budgets submitted by project managers
Oversee and follow up on payroll activities
Prepare financial reports for company management
Assist the management team in structuring financial and administrative processes
Exposed to senior and strategic decision making

Skills, experiences and interests you need to succeed in this role:
You have professional proficiency in Spanish and English
Minimum of 3-4 years of experience in a similar role
Excellent knowledge of Excel
Desire to work in an international environment
You are organised with attention to detail

What's in it for you?
Competitive salary package to accurate market value
Dynamic team and office facilities in the heart of Barcelona
Full-time and long-term contract
Monday to Friday (Business Hours)
Hybrid working format
Career progression



Founded in 2012, this data-driven research company provides business insights focused on the African market for a broad variety of clients. Now they are looking for a Senior Accountant/Finance Manager to join in their journey in their Barcelona hub. Your responsibilities and impact working as a Senior Controller will be:<ul><li>Invoice clients and handle accounts receivable</li><li>Manage the payment process for suppliers and staff across 26 countries</li><li>Validate internal project budgets submitted by project managers</li><li>Oversee and follow up on payroll activities</li><li>Prepare financial reports for company management</li><li>Assist the management team in structuring financial and administrative processes</li><li>Exposed to senior and strategic decision making</li></ul> Skills, experiences and interests you need to succeed in this role:<ul><li>You have professional proficiency in Spanish and English</li><li>Minimum of 3-4 years of experience in a similar role</li><li>Excellent knowledge of Excel</li><li>Desire to work in an international environment</li><li>You are organised with attention to detail</li></ul> What's in it for you?<ul><li>Competitive salary package to accurate market value</li><li>Dynamic team and office facilities in the heart of Barcelona</li><li>Full-time and long-term contract</li><li>Monday to Friday (Business Hours)</li><li>Hybrid working format</li><li>Career progression</li></ul>

Compliance & Policy Analyst (m/f/d)

TELUS International

Job description

RESPONSIBILITIES

GENERAL SKILLS & EXPECTATIONS

SOFT SKILLS & EXPECTATIONS

TECHNICAL SKILLS & EXPECTATIONS

WE OFFER

To speed up the process, apply here and attach your CV in English.

Please note, that only shortlisted candidates will be contacted.

Other open English speaking jobs

Account Manager (English-speaking) - On-site - High Tech

Sales Manager (English-speaking) - On-site - Cloud Solutions

Senior Controller