TELUS International
TELUS International

Compliance & Policy Analyst (m/f/d)

TELUS International

English & English
Valid through 2023-12-15

Job description


  • Partner with the leads and PgMs in preparing business reviews, executive presentations, research reports, and white papers for commerce solutions.
  • Create project roadmaps, and progress reports and identify dependencies.
  • Conduct deep-dive analysis on policy violations to identify trends and opportunities to improve reviews 
  • Creating and maintaining technical tools for the program such as managerial dashboards, scripts, and other tools used for data management and data review/reporting.
  • Assist in developing project strategies, and measure and support success by creating and analyzing quantitative data and activity reports.
  • Collaborate with the internal team to initiate and implement procedural changes when applicable.  
  • Measure progress on all assigned projects. Manage communication of progress with the core team and all stakeholders and escalate issues as necessary, providing transparency and end-to-end coordination of deliverables.


  • 2-3 years of experience in project coordination/management
  • 2-3 years of experience in data management experience
  • Ability to impart knowledge and provide team members with best practice advice
  • Quick adaptation to new technologies and systems


  • Analytical Acumen
  • Online Research Skills
  • Detail Orientation
  • Self-Starter Attitude
  • Project Coordination Skills
  • Customer-Oriented Problem Solving
  • Multi-Tasking


  • Full proficiency in English (C1 level or above)
  • Bachelor’s degree, with experience in data quality checks and reviews
  • At ease using document processors/ Spreadsheets / G Suite
  • Working knowledge of SQL: ability to read and understand what the query does, problem solve, and adapt scripts as needed
  • 2-3 years of experience in data QA experience


  • Employee Assistance Program
  • Stable employment based on contract
  • Flexible scheduling for work-life balance
  • Multisport card
  • Private medical care
  • Fixed salary and internal bonuses

To speed up the process, apply here and attach your CV in English.

Please note, that only shortlisted candidates will be contacted.