Blu Selection
Blu Selection

Client Specialist for Parking App (German Speaker)

Blu Selection

Valid through 2023-09-30

Job description

Do you like to help people finding their way?

You will have the chance to reduce Applications users stress while finding a parking spot and assisting them in their daily life.  

Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!

Your daily tasks as a Customer Advisor for Parking App will be: 

  • Answering incoming queries from customers (phone, e-mail, social media)
  • Identifying issues and provide solutions
  • Ensuring high level of customer satisfaction
  • Recording data in the CRM system
  • Providing ad-hoc support
  • Being a team player and participate in the success of the team and project

Skills, qualifications, and interests you need to succeed in this role:

  • A native level of German and at least a C1 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Ideally completed commercial training or comparable professional experience
  • What’s in it for you?30 Days of Holiday
  • Flexible Shifts (8:30 - 16:30 or 9:30 - 18:00)
  • negotiable Home Office Days 
  • Indefinite Contract 
  • 28 to 30K Base Salary 
  • Excellent Career opportunities with a direct career path 
  • No Weekend/ Night Shifts 
  • Regular team events nationally as well as internationally
  • Gym Membership is included 
  • Fruit, coffee and drinks for free in the office

Your Future Company:

Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a new renovated and bright Office and you will have the chance to work with an ambitious young team.