Client Specialist for Parking App (German Speaker)
Blu Selection
Job description
Do you like to help people finding their way?
You will have the chance to reduce Applications users stress while finding a parking spot and assisting them in their daily life.
Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!
Your daily tasks as a Customer Advisor for Parking App will be:
- Answering incoming queries from customers (phone, e-mail, social media)
- Identifying issues and provide solutions
- Ensuring high level of customer satisfaction
- Recording data in the CRM system
- Providing ad-hoc support
- Being a team player and participate in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:
- A native level of German and at least a C1 level of English
- Knowledge of the value and impact that a good customer experience can create
- Being an attentive listener, comfortable and skillful at communicating with people
- Having a drive for excellence and professionalism
- Being a real team player and committed to your work
- Ideally completed commercial training or comparable professional experience
- What’s in it for you?30 Days of Holiday
- Flexible Shifts (8:30 - 16:30 or 9:30 - 18:00)
- negotiable Home Office Days
- Indefinite Contract
- 28 to 30K Base Salary
- Excellent Career opportunities with a direct career path
- No Weekend/ Night Shifts
- Regular team events nationally as well as internationally
- Gym Membership is included
- Fruit, coffee and drinks for free in the office
Your Future Company:
Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a new renovated and bright Office and you will have the chance to work with an ambitious young team.